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Customer reviews for Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control for
Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control
4.5 out of 5 stars
stars
367 ratings245 reviews
  1. 5 stars76% (278)
  2. 4 stars10% (37)
  3. 3 stars5% (18)
  4. 2 stars3% (11)
  5. 1 star6% (23)

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Showing 231-240 of 245 reviews
Jul 16, 2019
Reviewer name: DHarris
5 out of 5 stars
5 out of 5 stars review

Great AC Unit

[This review was collected as part of a promotion.] We had some very warm days earlier this summer and I could not wait to get this AC unit installed to give us cooler sleeping nights when the heat returned. Although we live in the SF Bay Area and it does not get SUPER warm, it can get up there during the summer and into the early fall so we are now ready. Having this unit WiFi enabled so that we can enable it to turn on a little before we get home is really nice. We installed it in our living room (took about an hour or so) which has the largest area and it works really fast and without a whole lot of noise to where it's distracting. I am really impressed and thankful that we now have AC for any time the evenings have warm air without any movement.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 6, 2019
Reviewer name: LoriLori
5 out of 5 stars
5 out of 5 stars review

Smart air

[This review was collected as part of a promotion.] This is not your Grandma's window unit! The smart part of this air conditioner makes it easy to turn off from anywhere to save money on electricity bills, while staying comfortable. It even comes with a remote!

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 10, 2019
Reviewer name: StevieD
5 out of 5 stars
5 out of 5 stars review

Very powerful!

[This review was collected as part of a promotion.] This AC packs a lot of punch! Very easy to install by myself. I put it in my bedroom and it not only cooled my room but the surrounding rooms as well when I left the door open. I love that it's easily controlled without Google Home. It's almost to simple to use. I love this unit and highly recommend it. Thank you for making an amazing product!

Review from Midea
Helpful?5UV4SA35HGAG13817503026
May 13, 2021
Reviewer name: Mrs Hernandez
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

GE AC

Cooling great

Helpful?5UV4SA35HGAG13817503026
Jul 4, 2022
Reviewer name: Jk
4 out of 5 stars
4 out of 5 stars review

Powerful but does NOT fit in a 23" window

So far I'm happy with everything about this machine, except it did not fit in my 23" window, at all. That meant moving it to my largest window, which means no window fan for that is used for 90% of summer days. Also it's kind of load on auto.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hello, Jk. Thank you for reviewing the Midea 10,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)

Jul 11, 2020
Reviewer name: Customer
3 out of 5 stars
3 out of 5 stars review

Indicator Already Wore Off

Only had this for 4 days, and when I went to touch the up indicator symbol, it smudded and wipe off . I think they are just decals. So be safe not to use a wet hand, when touching. as they smear off .

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 11, 2024
Reviewer name: Kaye
1 out of 5 stars
1 out of 5 stars review

Not dependable

This stopped blowing cool air within a couple months of purchasing it. We have bought this brand before and half of the units stopped working properly. Do not recommend.

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hello Kaye, thank you for reviewing our Midea 12,000 BTU Window Air Conditioner. We're sorry that your unit failed to perform after a couple of months of use. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Aug 13, 2020
Reviewer name: Shockey
4 out of 5 stars
4 out of 5 stars review

Good A/C But Couldn't Connect to Phone

This unit does a great job and is just what I needed. My only compliant is I have tried several times and I cannot get it to connect to my phone. It errors out every time.

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hello Shockey.<br /><br />Thank you for contacting Midea Customer Care and for your review of the 12,000 BTU Room Window Air Conditioner. We're happy to hear that you enjoy its performance.<br /><br />Midea Customer Care.<br />BBB A+ Accredited Business

Jul 13, 2019
Reviewer name: Lee
1 out of 5 stars
1 out of 5 stars review

cheap design

I never had a chance to even plug it in. At the time I was trying to install it in the window, I already had noticed the poor design of the plastic window fills that attach to the sides. When you open them up, they already have openings in the top and the bottom. That did it for me. I'm packing up and returning.

Helpful?5UV4SA35HGAG13817503026
reply from Supplier Response

Hi Lee! We do apologize for the inconvenience caused. Can you kindly give us a call at our customer service phone number 1-866-646-4332? We will be more than happy to assist you.

Jul 19, 2019
Reviewer name: polcat
2 out of 5 stars
2 out of 5 stars review

no

in finished garage -is lighter to handle - the curtains extensions are poorly designed keep coming out of track.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hi Polcat, Thank you for your feedback on this. For the issue you are facing with the accordion panels can you kindly give us a call at (866) 646-4332 or 'customerserviceusa@midea.com' for assistance with this, please? As these should be held down with the Mounting Hardware included.