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Customer reviews for Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control for
Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control
4.5 out of 5 stars
stars
367 ratings245 reviews
  1. 5 stars76% (278)
  2. 4 stars10% (37)
  3. 3 stars5% (18)
  4. 2 stars3% (11)
  5. 1 star6% (23)

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Showing 111-120 of 245 reviews
Jul 13, 2019
Reviewer name: AnnieJay
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] The Midea 8,000 BTU SmartCool Air Conditioner is a great addition to my basement. Getting it out the box and setting it up was fast and simple. I was excited to use the WiFi and voice control feature. I was able to set it up with my Alexa and turn the AC on when I am upstairs. It cools the whole basement in under an hour. The air can me directed in 4 different ways and the fan is a great bonus. The remote is a great bonus and the Energy Star is something I look for in all my appliances. I'm very happy with this AC.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jun 28, 2019
Reviewer name: Nschuyler28
4 out of 5 stars
4 out of 5 stars review

Air conditioner

[This review was collected as part of a promotion.] This air conditioner is really nice works amazingly. I'm so happy with it. I like how you can setup your wifi on it to control it from another room. It cools my room down really nice and fast. I totally recommend this to anyone who is looking for a nice AC.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Sep 26, 2023
Reviewer name: nathan
2 out of 5 stars
2 out of 5 stars review

Good for a 350sq ft room

Purchased this to cool about 530 sq ft of an 850 sq ft trailer home. It did a very poor job. It pumps out cool air but it never got the temps below 82 degrees. during 110 degree heat wave it kept everything down to about 85 degree's. so it kind of did it's job bot not really. We returned it for a refund. it would be a good air condition for 300-400sq ft room, but not a 550 sq ft room. For power usage i measured it at 150w with the fan high only then 650 watts when the compressor starts and it tops out at 960 watts when it's going full blast. It has no Drain hole on the back as it uses the water from the condenser to cool the back radiator. This caused the AC to smell if you didnt' use it for a couple days. That's also why we returned it. You'll have to drill a hole to empty the water which will void the warranty. overall it was a bad purchase.

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hi, nathan. Thank you for taking the time to review the Midea 12,000 BTU Window Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional comments or concerns, please contact us today at DigitalSupport@midea.com and refer to case number 111956156. Midea Customer Care. (BBB A+ Accredited Business)

Jul 10, 2019
Reviewer name: Dlandrum
5 out of 5 stars
5 out of 5 stars review

Cool!!

[This review was collected as part of a promotion.] The Midea 12,000 BTU smart cool air conditioner quickly cools a small house on my property in hot Louisiana! It was an easy installation and set up. I am able to control the air conditioner using my Alexa. I also enjoy the sleep well feature that the system has, I would definitely recommend this product!

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 13, 2019
Reviewer name: Sbrankin
5 out of 5 stars
5 out of 5 stars review

Works well lots of great features!

[This review was collected as part of a promotion.] I've been having this Midea SmartCool Air Conditioner with Wi-Fi and Voice Control for a few weeks now. It is exactly what I needed and more. The 12,000 btu unit keeps our shed very cool. It doesn't take long to cool the entire room and he unit is pretty quiet for being a window unit. The extra features are what I love the most. The fact that I can control it from my phone or Alexa is so awesome!! Now we don't have to sit in a hot room waiting for the a/c to cool it off. We turn the unit on with either the phone or Alexa and it's nice and cool as soon as we walk in.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 10, 2019
Reviewer name: GrannyN
5 out of 5 stars
5 out of 5 stars review

Love All of the Features!

[This review was collected as part of a promotion.] I love the Midea 12,000 BTU SmartCool Air Conditioner. I especially love that it has Wi-Fi and Voice Control which we have enabled with our Alexa. I love the digital display for temp control, the remote for easy use. It is also Smartphone compatible, is Energy Star and EnergySave which helps lower your energy bill. It is quite easy to use.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Aug 11, 2019
Reviewer name: Highstandardz
2 out of 5 stars
2 out of 5 stars review

I would not be asking for help, poor purchase!

Purchased to replacement my 5K unit for better coverage. New unit works and functions during testing by touch buttons or remote, but can't get the WIFI app to work with it. No instructions with the unit to connect to WIFI, only thing found is a YouTube video that doesn't work. The only reason I give two stars: The unit turns on and works with the touch buttons and the remote, can't connect to my phone or network.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hello, Thank you for the feedback on the 8,000 BTU SmartCool Window Air Conditioner with WiFi and Voice Control. May we ask that you contact us by phone at (866) 646-4332 for step by step instructions on how to set up the WIFI connection on your unit, or via email at 'customerserviceusa@midea.com'.

Aug 6, 2022
Reviewer name: Dennis
3 out of 5 stars
3 out of 5 stars review

At least it cools the room.

I got this a.c from a local retailer. The thing I don't get is it doesn't drip like my old LG window a.c. It looks like the drain hole is on the opposite side where the condensation is but on the bottom so it doesn't drip. Another thing to mention is looking at the back there is a screw going through the back fins to hold the housing in place instead of going into the frame. Kinda like the a.c was half fast put together. At least it keeps my room cool though. Also I have it set so it turns on and off at a specific time and day and set the temperature. I can control it from my phone no matter where I'm at. Thats a plus. Yes I do recommend but No because of what I mentioned.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hello, Dennis. Thank you for reviewing the Midea 8,000 BTU Window Air Conditioner. We are sorry to hear that you were not entirely satisfied with your unit. For any questions or concerns, please contact us at ex_edgar.m@partner.midea.com and reference case number 111578233. Midea Customer Care. (BBB A+ Accredited Business)

Jul 13, 2019
Reviewer name: mfitzu7504
5 out of 5 stars
5 out of 5 stars review

Love the features.

[This review was collected as part of a promotion.] This is the perfect air conditioner for my home. My family moved into a house six moths ago and the house had and old swamp cooler that wasnt keep cleaned nor was it maintained. We has maintainence pull it out and we but this unit in. this keeps my living room cool on hot days. It was easy to set up. The only issue is that the setting up the wifi and voice control is difficult. Other that that its an awesome product.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 12, 2019
Reviewer name: mfitzu7504
5 out of 5 stars
5 out of 5 stars review

Love the features.

[This review was collected as part of a promotion.] This is the perfect air conditioner for my home. My family moved into a house six moths ago and the house had and old swamp cooler that wasnt keep cleaned nor was it maintained. We has maintainence pull it out and we but this unit in. this keeps my living room cool on hot days. It was easy to set up. The only issue is that the setting up the wifi and voice control is difficult. Other that that its an awesome product.

Review from Midea
Helpful?5UV4SA35HGAG13817503026