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Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker for
Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker
4.1 out of 5 stars
stars1,144 ratings604 reviews
  1. 5 stars66% (758)
  2. 4 stars10% (120)
  3. 3 stars5% (61)
  4. 2 stars5% (57)
  5. 1 star13% (148)

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Showing 531-540 of 604 reviews
Dec 1, 2022
V234
1 out of 5 stars review

Stopped working

Received this ice maker February 2021 and it’s stopped working a few weeks ago. Ice cubes wont drop, if it does drop the little automatic pusher wont push it into the tray so you can’t get it OR the ice cubes come out minuscule and not even worth using. It just suddenly stops working on its own. Has power, has water, etc.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello V234, we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jul 20, 2020
Deb V
1 out of 5 stars review

Was not worth the money

I purchased this 6 weeks ago, used it approx 10 times "add water" light went on with water in it. Emptied water out, added new water light went right back on. Will be returning to Sams. Wasn't worth the money for 10 times. Also, wish the cubes would have been a little larger (even on larger setting). Disappointed, really wish it would have been more reliable.

Helpful?6O3VMMY1NY9013817411535
Feb 29, 2020
Rura
4 out of 5 stars review

Easy to use ice maker.

[This review was collected as part of a promotion.] Easy to set up countertop ice maker. After you clean it just add water and power it on. Not loud but you can hear the fan running. The ice cubes are shaped like small cylinders. You get a small batch of ice within 7-10 minutes and it keeps running until the water runs out. Instructions tell you to empty ice tray and store the ice in your freezer, which I wasn’t expecting. This would be great for a party where my guests can get ice directly from the ice maker. Took up a bit more space than I expected on my counter but given its portable you can quickly put away when not in use. Clean up was a breeze by just draining it from the bottom and drying it out.

Review from walmart.com
Helpful?6O3VMMY1NY9013817411535
May 20, 2023
Dimetime
3 out of 5 stars review

Worthless and Useless customer service

This product was extremely disappointing failed to operate in a little over 6 months. Then with the extended hassle of send different types of pictures and videos of issue still had to ship back broken unit and over $60. Then didn't receive a replacement for 9 months and did not get refunded shipping cost for their defective product. I will never purchase anything in this brand and would advise buyers beware. This is not frigidaire of old

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Dimetime, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Mar 10, 2020
mshell0123
5 out of 5 stars review

Loving it!

[This review was collected as part of a promotion.] I have another ice maker similar to this and it was more than double the price. This one made ice just as well as it does. I love how convenient this ice maker is. I can move it into any room I would like. It makes ice pretty quickly, which is great for when I’m going to have a party. My kids love munching on this ice too. They loving access to this ice to make their own drinks.

Review from walmart.com
Helpful?6O3VMMY1NY9013817411535
reply from FrigidaireSupport

Hi, Mshell0123! We appreciate you taking the time out to share your feedback with us. It's great to hear you are happy with your dehumidifier. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. -Ciara

Jul 10, 2023
Dave B
1 out of 5 stars review

DOA out of the box

Brought home, read the instructions, and attempted to make ice since it's very simple. But the Add Water Light stayed on, even after adding water. I unplugged the machine, and even emptied the container, and then refilled it, but no matter what I did, the light would come on saying I needed to add water. The Troubleshooting steps only said to add water when the Add Water light comes on, there was no additional information to troubleshoot the issue. I am going to return it tomorrow and buy another one. If that one works, I will update my Overall Rating

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Dave B, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Nov 17, 2020
Brooklyn Mom
2 out of 5 stars review

Not as pictured

The product that I received today is not the same one as pictured on the website. The one I received has an all black lid and not a transparent lid. It also doesn’t have an option for small or large ice cubes. Both issues are hugely disappointing for me. The good thing is, so far it works and is fairly quiet.

Helpful?6O3VMMY1NY9013817411535
reply from Supplier Response

Hello Brooklyn Mom, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

May 6, 2020
Mom2Five
5 out of 5 stars review

I wish I'd bought this long ago!

Great price for a great product. I love this, no more running to the store to stock up on ice. Our fridge couldn't keep up with our families demand and I took a chance when I saw this at Sam's club. I love this ice. It is a great shape and size. The machine is quick to start and we run it constantly through the day. I wish it could hold more ice as it goes but overall I am so happy with this purchase!

Helpful?6O3VMMY1NY9013817411535
Feb 26, 2020
Anonymous
5 out of 5 stars review

Quiet and works fast.

[This review was collected as part of a promotion.] The ice maker works fast and makes a lot of ice in a day. I love the digital LED panel and the black stainless steel color. It makes 2 different sizes of bullet shaped ice cubes. It also has a see-through window and comes with a nice scoop, too. I can use it when my refrigerator ice maker needs a break. I‘ll always have ice on hand.

Review from walmart.com
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Dec 30, 2021
Vixen725
5 out of 5 stars review

Exceeds expectation

We needed a little ice for our condo so we didn't have to keep running to the store. We purchased this product to fill our water and drink cups. Very surprised how this little ice maker bangs out ice. In one day our entire freezer ice holder is full. Somehow you don't feel like your feeding water all the time either.

Helpful?6O3VMMY1NY9013817411535