Hello Ctavar, we appreciate your feedback with for your recent experience with the ice maker. We hope to continue to be able to provide you and others with new and exciting products.

Hi Kate, we are happy to hear you are enjoying your Frigidaire Stainless-Steel 26 lb. Bullet-Shaped Ice Maker.<br />TIP - to make firmer/larger/drier ice, use colder water. Let the first couple of batches of ice produced fall into the water reservoir to chill the water.

Hello Chris, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker . We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Hello Mosquito, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hi pneblick - glad you are enjoying your icemaker.