We're disappointed to learn that this has been your experience with your ice maker, Paula. This is certainly not the type of ownership we would want you to have. We know how important it is to have an appliance that is working as designed, and we would like to ensure that we are able to deliver that for you. To seek assistance with the issues that you're having, you can reach Curtis International by phone at 1-800-968-9853 or by email at support2@curtiscs.com. Please remember to save your receipt because you will need it for assistance. -Rox

Hi Jdmll, we are happy hearing you are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Hello, Maria. <br />Thank you for sharing your feedback. As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Should you need assistance with your ice maker, please contact our partners at Curtis International by calling 800-968-9853. ~R'Shaye

Hello Ctavar, we appreciate your feedback with for your recent experience with the ice maker. We hope to continue to be able to provide you and others with new and exciting products.

Hello Mike, we are happy to hear you are pleased with your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.