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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,305 ratings1,536 reviews
  1. 5 stars82% (3,521)
  2. 4 stars9% (399)
  3. 3 stars3% (138)
  4. 2 stars2% (100)
  5. 1 star3% (147)

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Showing 361-370 of 1,536 reviews
Sep 23, 2021
Leeii15
2 out of 5 stars review

Nice Trash Can, Poor Quality Foot Pedal

We bought this trash can and really like the looks of it, but after some time we noticed that the foot petal wasn't quite working right and over time it just got worse. Today I flipped the trash can over to see if I could figure out what the problem was. I discovered that the foot pedal was actually cracking along the pivot bar. I guess the pressure over time just made it start to crack. You would think that the foot petal would have been reinforced by a metal plate instead of just being plastic.

Review from tramontina.com
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Nov 20, 2025
Christmas Baby
5 out of 5 stars review

Best trash can ever!

We loved our first one so much that we told people, "It's the best trash can ever!" The only negative, and it's a little one, is that the paint on the top faded quickly, but it's not enough that it stopped us from buying a second one! Several of our family and friends have bought them, too. But now I had to buy a new refrigerator and the can near it is too big, so I came to the site to buy one slightly smaller. Alas, they go from 3 gallons to 13, with nothing in between. I am so sad. (I tried to add pictures but it didn't work.)

Review from tramontina.com
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Sep 29, 2024
Heidi
1 out of 5 stars review

Poor quality-won't hold up to normal wear & tear

I purchased this with reservations due to the reviews. Well, it is cheap! It's not painted. It's tinted stainless steel. I bought the red one, which was beautiful. But that tint comes right off. Will not hold up to normal wear & tear. Extremely disappointed.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Dec 7, 2020
texasguava
2 out of 5 stars review

So close to a great bin, but bad hinge design.

We have used this bin in our kitchen for a year. It’s build quality and durability are both great but we are getting rid of it due to a massive design issue. The hinge is outside and sticks out from the bin. The lid sticks out behind that even further when it goes up. This means that you cannot have the bin against the wall. If you do it will not open without scraping and scuffing your wall. It’s so unfortunate that they didn’t do a design with the hinge inside. If you don’t need the bin to be within three inches of a wall you are good, but if you have it anywhere that it will be close to a wall be prepared to see wall damage.

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May 15, 2021
Des
5 out of 5 stars review

Verified Purchase

Trash cans

Beautiful rose gold

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Nov 2, 2021
Lori
1 out of 5 stars review

waste of money

I’m so unhappy with my purchase. You step on the foot pedal gently, yet it flys open smacking the counter above. I’ve moved it further and further away to prevent this, so it basically has to sit in the middle of the room. In addition, the finger prints!! Constantly cleaning this thing! It’s maddening! Total waste of money!

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Nov 17, 2021
Jsr
5 out of 5 stars review

Verified Purchase

Little pricy but love it

Love the colors

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Jul 5, 2023
Michael
4 out of 5 stars review

Lasted a good while.

Enjoyed this for a number of years. Maybe 4-5 years? It was a little awkward to clean at times. It worked well. I thought I might be able to contribute some feed ack in this review to improve the model's weak point. The stepping platform underneath operates over a solit metal pin fulcrum. The stepping platform is what eventually failed. It cracked along the fulcrum. I have taken pictures with model number and plastic mold documentation.

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Feb 15, 2022
Tom
1 out of 5 stars review

Foot step broke after a couple months (Plastic)

The foot lever broke after a couple of months. We began using the other side of the step extra gently and got a few more months out of it. Finally, it snapped completely rendering it useless. I contacted Tramontina CS and their response was to buy the foot mechanism for 17$. I asked them about the warranty due to the short time it lasted. They simply said they wouldn't and that I would need to buy the part myself. It was so rude.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Thank you for the feedback. If you would like us to review your case please send a note to help.tusa@tramontina.com

Oct 11, 2022
Connie
1 out of 5 stars review

The finish wipes off

I bought one of the in red a few years ago. Ever time I wipe it off with my sponge and dishwater, a little of the red finish comes off. I have places that it is down to the bare metal. I can’t remember what I paid for it, but I’m on here looking for another trash can and was shocked these are still being sold. Mine looks very crappy because of the finish. I would not recommend.

Helpful?4JTEQGMNTVTX13814154658
reply from Supplier Response

We apologize for the inconvenience, please email us help.tusa@tramontina.com for further assistance.