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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,305 ratings1,536 reviews
  1. 5 stars82% (3,521)
  2. 4 stars9% (399)
  3. 3 stars3% (138)
  4. 2 stars2% (100)
  5. 1 star3% (147)

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Showing 371-380 of 1,536 reviews
Nov 11, 2024
Wife2mom
2 out of 5 stars review

Inside rusts

We've had this trashcan for 3 months. Never letting the trash to get so full, causing it to touch the top of the lid. However, the inside of the lid is already starting to rust. Making it look gross. To combat this I've taken some shelf lining sticky paper and put it on the top of the inside of the lid. Looks better than the rust. Not what I'd expect for the price.

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Dec 15, 2020
LidaD
1 out of 5 stars review

Rusting Lid

While the exterior of the trash can remains pristine, the under side of the lid is rusting. I reached out via email to the manufacturer, Tramontina, several times over the past week. Their first response was a very genetic one, listing the various reasons why rust occurs: *trash can be located in a services area with higher humidity and lower frequency maintenance/disposalwaste is not taken out on a regular basis *waste touching the lid *lid not being wiped on a regular basis *gases produced by organic waste is corrosive therefore it can cause rust. They then asked how long ago I purchased it. Although I immediately replied, I have yet to hear back from the. I followed up with two emails.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We would love to hear more about your experience. If you have not heard back from Tramontina Customer Service, please send us an email to help@tramontina-usa.com so that we can properly handle your case. We sincerely apologize for the delay in responding to your request and truly appreciate your feedback. We look forward to addressing your concerns.

Feb 14, 2022
Michigan Mom
5 out of 5 stars review

exceptional can, still in use ten years later

I own two and don't hesitate to recommend these to others. The only thing I'd suggest is to place a 6" 2x2 (or two square ABC-type blocks) between the can and the wall so the lid mechanism doesn't wear a groove in your wall when someone repeatedly pushes the can while stepping on the lever. I didn't have any issues while living by myself, but had my roommate couldn't step on the levers without pushing the can into the wall.... Problem fixed, but sharing. :) Easy to swap 13 gallon bags when needed, and I sometimes pull the insert out to put near the counter when chopping lots of vegetables at once. Highly recommend. Love the Tramontina trash cans!!

Helpful?4JTEQGMNTVTX13814154658
Jul 16, 2022
Holly Downs
1 out of 5 stars review

poor quality fabrication

I loved this garbage can until I didn't. Stopped working several months after purchase. I thought it was a great can... so I foolishly tried again. The next can also broke in the same area. It is cheap plastic that is used in the foot push to the metal bars that lift the can lid. The plastic wore down and broke on two cans after a few months of use. I might be wrong, but I expected it to last at least 5 years. LOL truthfully, I wanted it to last forever.

Helpful?4JTEQGMNTVTX13814154658
reply from Supplier Response

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

Helpful?4JTEQGMNTVTX13814154658
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance with your case.

Sep 20, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Good Quality

Good quality

Helpful?4JTEQGMNTVTX13814154658
Sep 10, 2023
WannaBett
3 out of 5 stars review

Only Okay

I don't really care for this trash can. The lid only stays open when the foot pedal is pressed (no way for it to stay open on its own). This makes it difficult when changing the bag, because when the foot pedal is depressed, it takes a lot of finagling to properly get the inner can into the bin. Also, the inside of the lid is rusting, which is... odd. I honestly wish I hadn't bought it, but I'd thrown the box away as soon as I unpacked it because I really didn't think I'd be returning a trash can. Eventually I'll tire of it and buy something else, but right now I'm not about to waste the over $50 I paid for it.

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Dec 28, 2022
SaintRemy01
1 out of 5 stars review

Horrible smell when opening

Interior trash receptacle is made of styrene plastic, not rubberized like most. Beware, if you leave this in a warm space, near any warm room whatsoever, it will begin to omit a toxic odor of styrene when opened, not the smell of the garbage deposited within. This is a glue like odor, and almost made me pass out and my eyes water. I am reporting it to the Consumer Protection Agency for review. This item perhaps should be recalled, and have the interior plastic receptacle replaced!

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance on your case.

Apr 6, 2021
Dave
1 out of 5 stars review

Poor quality

Bought 2 if these and the color on lids just peels off. This is the 2nd replacement of the lids and the same exact thing is happening. Must be a manufacturer defect in the finish. Do not buy this trash can in a colored finish or it will look like this is less than a year.

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Dec 11, 2025
JIMMY
2 out of 5 stars review

PLASTIC OPENER PART CRACKED IN HALF

Press with care This was the exact make and model of the one we replaced. Love that you don't need your hands to open the lid while cooking. The old one lasted a few years before the foot lever broke. Unfortunately, it's made of plastic and if stepped on too hard too many times, it wears the pivot point on the inside and breaks rendering the pedal useless.

Helpful?4JTEQGMNTVTX13814154658