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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,305 ratings1,536 reviews
  1. 5 stars82% (3,521)
  2. 4 stars9% (399)
  3. 3 stars3% (138)
  4. 2 stars2% (100)
  5. 1 star3% (147)

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Showing 351-360 of 1,536 reviews
Apr 15, 2026
Julie
2 out of 5 stars review

Sratches easily.

NOT scratch resistant. I purchased this in charcoal, and within a week, the top is so scratched that it looks terrible. Every other aspect is great- smooth closing lid, nice size, and I like the removable liner bin- but I would not buy it again.

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Mar 29, 2026
Donna
2 out of 5 stars review

Look Elsewhere

Like the black color as it matches the new decor. Trash can lid doesn’t stay open like our last one. Closes very noisily %26 can hear it throughout the house. Not happy with the purchase.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Thank you for your feedback. We’re glad you like the color, but sorry to hear about the lid issues. The lid should open and close smoothly, so this may be a defect. We recommend reaching out to Sam’s Club for assistance with a replacement or return. We appreciate you sharing your experience!

Apr 10, 2026
Mredann
2 out of 5 stars review

Wrong item shipped silver is silver

Well I have always said I never had issues with Beavercreek sams! We I ordered the Red and I am highly disappointed when we open box and it was silver no red at all!!

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Thank you for bringing this to our attention. We’re very sorry to hear that you received the wrong color. We understand how disappointing that must have been, especially when you were expecting the red version.<br /><br />This isn’t the experience we want for our customers, and we’d like to help make it right. Please reach out to us at help.tusa&#64;tramontina.com with your order details so we can assist you with a replacement or the next steps.

Jul 5, 2023
Michael
4 out of 5 stars review

Lasted a good while.

Enjoyed this for a number of years. Maybe 4-5 years? It was a little awkward to clean at times. It worked well. I thought I might be able to contribute some feed ack in this review to improve the model's weak point. The stepping platform underneath operates over a solit metal pin fulcrum. The stepping platform is what eventually failed. It cracked along the fulcrum. I have taken pictures with model number and plastic mold documentation.

Helpful?4JTEQGMNTVTX13814154658
Dec 15, 2020
LidaD
1 out of 5 stars review

Rusting Lid

While the exterior of the trash can remains pristine, the under side of the lid is rusting. I reached out via email to the manufacturer, Tramontina, several times over the past week. Their first response was a very genetic one, listing the various reasons why rust occurs: *trash can be located in a services area with higher humidity and lower frequency maintenance/disposalwaste is not taken out on a regular basis *waste touching the lid *lid not being wiped on a regular basis *gases produced by organic waste is corrosive therefore it can cause rust. They then asked how long ago I purchased it. Although I immediately replied, I have yet to hear back from the. I followed up with two emails.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We would love to hear more about your experience. If you have not heard back from Tramontina Customer Service, please send us an email to help@tramontina-usa.com so that we can properly handle your case. We sincerely apologize for the delay in responding to your request and truly appreciate your feedback. We look forward to addressing your concerns.

Nov 11, 2024
Wife2mom
2 out of 5 stars review

Inside rusts

We've had this trashcan for 3 months. Never letting the trash to get so full, causing it to touch the top of the lid. However, the inside of the lid is already starting to rust. Making it look gross. To combat this I've taken some shelf lining sticky paper and put it on the top of the inside of the lid. Looks better than the rust. Not what I'd expect for the price.

Helpful?4JTEQGMNTVTX13814154658
Sep 5, 2022
Lady J
5 out of 5 stars review

Absolutely Love the Bronze!!!

Nice size and elegant trash cN in the bronze. It has an inner trash can loner to pull out and keep bag on inside but I put mine old style way for first use. It was tight but worked. It looks elegant in my bronze accented kitchen. I am soooo glad I went ahead and brought this trash can. The price was more than I wanted to pay but much more reasonable than other trash cans made like this! Thanks

Helpful?4JTEQGMNTVTX13814154658
Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

Helpful?4JTEQGMNTVTX13814154658
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa&#64;tramontina.com for further assistance with your case.

Feb 18, 2022
Truly
1 out of 5 stars review

Hands free opener failed

Very disappointed in the performance of this rather pricy trash can. The foot step opener broke with only gentle use. I loved it until the hands free lever failed. I cannot see a broken part but heard a snap first on one side of the foot pedal and a week later on the other side.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Please contact help.tusa@tramontina.com It might be the pedal that is broken. thanks

Oct 11, 2022
Connie
1 out of 5 stars review

The finish wipes off

I bought one of the in red a few years ago. Ever time I wipe it off with my sponge and dishwater, a little of the red finish comes off. I have places that it is down to the bare metal. I can’t remember what I paid for it, but I’m on here looking for another trash can and was shocked these are still being sold. Mine looks very crappy because of the finish. I would not recommend.

Helpful?4JTEQGMNTVTX13814154658
reply from Supplier Response

We apologize for the inconvenience, please email us help.tusa&#64;tramontina.com for further assistance.