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Customer reviews for Lifetime 116 Gal. Outdoor Storage Deck Box for
Lifetime 116 Gal. Outdoor Storage Deck Box
4.5 out of 5 stars
stars
739 ratings493 reviews
  1. 5 stars73% (539)
  2. 4 stars14% (103)
  3. 3 stars6% (46)
  4. 2 stars3% (22)
  5. 1 star4% (29)

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Showing 41-50 of 493 reviews
Mar 29, 2021
Jet4396
5 out of 5 stars review

Verified Purchase

Great sized storage box for a deck

Sturdy well sized box. This was easier to assemble than I thought it would be. The finished product has ample storage space. The lid closes easily and is secure. I like the arms on the lid that prevent it from slamming shut. It fits easily on my deck. The instructions were somewhat hard to follow. I downloaded the BILT app which made the assembly relatively simple. The price is good for this product.

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Apr 9, 2021
WalmartCustomer
2 out of 5 stars review

Verified Purchase

Painful

I have assembled 3 other deck boxes of another brand. They were a snap compared to this. Very difficult to line up and insert screws. Exterior of box incorrectly states only a drill and screwdriver are needed. Will not be purchasing this brand again.

Review from walmart.com
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reply from LifetimeProducts

We’re sorry you're having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Sep 11, 2018
Joan
5 out of 5 stars review

Verified Purchase

Great product, handsome, sturdy.

This bin is perfect, good looking, waterproof. Although it was easy to assemble, we broke one of the hinges while installing it. It just took one easy phone call to get a replacement shipped to me at no charge. The gentleman was courteous and helpful. Highly recommend this product

Review from lifetime.com
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May 5, 2021
Carolyn
5 out of 5 stars review

Verified Purchase

the box is sturdy, and very nice. I have had it outside in the rain several days, on my deck, and it is dry inside. It was easy to put together too. The top is a little out of square but just needs something semi heavy laid on each end for a few days. We love it

Review from walmart.com
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Apr 13, 2021
HD14
4 out of 5 stars review

Verified Purchase

Some assembly required

Some assembly is required but it is totally worth it. This is a high quality box. A drill is required but I don't recommend using a power driver unless it has a setting to reduce torque. The box is made of plastic so with enough force the screw can strip the plastic. The lid is strengthened with metal pieces for the locking mechanism and installation of struts. This makes for a very good product. Ours has not leaked after enduring a couple heavy rains.

Review from walmart.com
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May 5, 2020
BFTAZ
5 out of 5 stars review

Verified Purchase

Customer Service was great

Bought this last week and after putting it together realized one of the compression rods was broken. Called customer service and left a message on Saturday. On Monday customer service had called back and was shipping me the replacement part. Customer service was excellent.

Review from lifetime.com
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Mar 30, 2022
Cara
5 out of 5 stars review

Verified Purchase

Quick response for warranty replacement

I am baffled at how quickly LifeTime had a new part shipping to me to replace a warped lid. They even let me know why it was warping and what to look for in my yard that must be reflecting a lot of sun so it wouldn’t happen again. Thank you LifeTime!

Review from lifetime.com
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Jun 30, 2017
Canaltrekker
3 out of 5 stars review

Verified Purchase

Keep the engineers away from the directions.

Product seems made of quality, durable materials. The directions to assemble were as unclear as only an engineer could make them. Seriously the pictures were minuscule with few close up views. How about putting a few stickers with messages like "Left side, Right side, bottom" etc? I'm pretty good at assembly/making things and I got the thing almost 100% assembled before I realized that the sides, which are almost identical, were reversed. So It sits outside waiting for clement weather to re assemble the whole thing.

Review from lifetime.com
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reply from Reviews

Oh, no! I'm so sorry for the difficulties you had while assembling the product. We have experts available to answer any assembly questions you may have. You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.

Jan 5, 2021
Colorado
5 out of 5 stars review

Verified Purchase

Easy To Put Together

This box is excellent! A 65 yr old woman put it together without an electric drill. I just used a socket, driver and screwdriver. Really easy and went together perfectly. The instructions were pretty simple and all of the parts were listed and packaged as they are used. I highly recommend to anyone. All 4 chair cushions, pumps, blankets, grill cover and other odds and ends fit in no problem. Can also be used as additional seating area.

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Sep 26, 2023
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] repeat buyer of SAME item... Despite SMALLER in cuft, the extra depth over other models allows me to fit certain items not otherwise able to with other designs. MORE importantly, I like the full lip edge on lid which covers lock area. I can fit a FULL complete STIHL backpack inside this model

Review from walmart.com
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