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Customer reviews for Lifetime 116 Gal. Outdoor Storage Deck Box for
Lifetime 116 Gal. Outdoor Storage Deck Box
4.5 out of 5 stars
stars
739 ratings493 reviews
  1. 5 stars73% (539)
  2. 4 stars14% (103)
  3. 3 stars6% (46)
  4. 2 stars3% (22)
  5. 1 star4% (29)

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Showing 21-30 of 493 reviews
Apr 24, 2019
Deebo
5 out of 5 stars review

Verified Purchase

Durable

This was a great purchase for my patio pillows.. it’s resistant to rain, hail, and wind.

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Apr 19, 2019
Ice4mek
4 out of 5 stars review

Verified Purchase

Great Utility Box

Great box, so far it has been water resistant. The lid is a little warped, but suits the purpose.

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Aug 5, 2021
SD
5 out of 5 stars review

Verified Purchase

Outdoor Deck Box

This deck box is wonderful. It stores all of our hot tub supplies. Its rain proof to so we can store our cushions too.

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Aug 11, 2021
PJC
5 out of 5 stars review

Verified Purchase

Super Quality

Excellent quality. Does need 2 people to assemble as instructions state. Very sturdy. Large capacity for storage and looks great on deck.

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Jun 1, 2017
Dave
5 out of 5 stars review

Verified Purchase

Perfect in every way

Purchased 2-3 months ago and assembled easily in 1 hour. Now thoroughly tested in storms and sun. Not a drop of water ever inside. Perfect size for all our fire pit and patio table accessories as well as Big Green Egg charcoal and accessories. Couldn't be happier and glad we waited for this new super large capacity box with lid that hangs over the box sides making it extremely water tight.

Review from lifetime.com
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Mar 25, 2022
Prosecco
3 out of 5 stars review

Verified Purchase

Good size

We purchased this from Costco The installation was very fiddly and not as simple as the instructions showed. The gas springs on the lid seem to be at weird angle and appear to stop the lid closing tightly although having a lock helps. The front of the box looks slightly bowed also. It does keep garden cushions dry. We were missing 1 gas spring and emailed the company directly and we’re sent one in the post - great customer service.

Review from lifetime.com
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reply from Reviews

We’re sorry you're having trouble with your new deck box. Please give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jul 9, 2019
WayneP
5 out of 5 stars review

Verified Purchase

Great Product and then a Great Experience!

The box went together easily. The instructions were easy and straight forward. It is a very sturdy heavy duty box. Appears to be water tight and critter proof (as critter proof as anything can be). So impressed that the next day I ordered another one (I have a lot of cushions to store). Now, I damaged one of the gas spring that keeps the lid open when in use. Not a product problem nor a instruction problem, this was clearly an "installer" problem. I called to order a replacement. In 10 seconds the rep understood what product I had and what part I was requesting. 30 seconds later, he had all of my information. I never repeated anything! Then he said, "ok, it's on the way". I asked, "what about a credit card for the part", he answered that he was authorized to take care of this type of situation and was sending it out at no cost. I responded that perhaps I miscommunicated but this wasn't a warranty situation nor an issue with poor instructions, I broke the part. He said that he understood and that they were glad to take care of it. Great Product, great experience!

Review from lifetime.com
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Jul 17, 2020
Smooches in Boston
5 out of 5 stars review

Verified Purchase

Great Product, Great Customer Service

We bought this box to hold the cushions for our outside furniture. The box looks very nice on our deck, and it's very sturdy and very roomy. Had a minor problem with one of the parts (we actually may have messed it up during assembly) but when I emailed customer service and explained the problem, Terry immediately arranged for a replacement part to be sent. Delivery of the box was prompt and assembly was not too difficult. My son and his wife put it together for us in about 1/2 an hour. We are very pleased with our purchase. We tried to purchase another one for my dad's deck but they are sold out!

Review from lifetime.com
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Jul 14, 2021
PaPa Bear
5 out of 5 stars review

Verified Purchase

New Storage Box For Patio And Porch

Received storage box and put it together. It is now on a screened in porch and the wife is happy with it. Construction of the box appears to be fairly solid so it should have a fairly long useful life. I am planning on setting it on some 2X4 's to get some air circulation underneath it - we have some wet and humid weather here.

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Oct 4, 2018
Boltless in CA
2 out of 5 stars review

Verified Purchase

Nuts and bolts are wrong and can't put together

The 6 nuts and bolts are the wrong size The nuts will not thread onto the bolts. Either one is metric or the nut thread is fine while the bolt is coarse. You can only thread it on 1/3 of a turn I ordered more nuts and bolts. They showed up today and they are the same wrong ones. FYI, I own a construction company. I found a nut in my garage that fit the bold.

Review from lifetime.com
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reply from Reviews

Will you please email us the model number and the 3-letter code for the parts that were wrong? We want to look into this further. *AEB