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Customer reviews for Lifetime 116 Gal. Outdoor Storage Deck Box for
Lifetime 116 Gal. Outdoor Storage Deck Box
4.5 out of 5 stars
stars736 ratings490 reviews
  1. 5 stars73% (537)
  2. 4 stars14% (102)
  3. 3 stars6% (46)
  4. 2 stars3% (22)
  5. 1 star4% (29)

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Showing 91-100 of 490 reviews
Jun 25, 2020
Mball
5 out of 5 stars review

Verified Purchase

Very Happy!

I purchased this online based on a number of other postive responses about the quality of the box. Once I received it and opened it up, I was pleasantly surprised to find it easy to install with extremely well written instructions. I have assembled a fair amount of things in my life and Lefetime really put some time into putting together the instructions to make it easy to understand. The quality of the box is very good as well and I am very pleased. I did get a bad gas prop and once I emailed them, they got back to me right away and sent a free replacement.

Review from lifetime.com
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Jul 14, 2021
PaPa Bear
5 out of 5 stars review

Verified Purchase

New Storage Box For Patio And Porch

Received storage box and put it together. It is now on a screened in porch and the wife is happy with it. Construction of the box appears to be fairly solid so it should have a fairly long useful life. I am planning on setting it on some 2X4 's to get some air circulation underneath it - we have some wet and humid weather here.

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Jul 16, 2022
Mad Customer
1 out of 5 stars review

Verified Purchase

Unsustainable Products

When I bought this storage deck box for "OUTSIDE" use (as labeled) I expected the materials and hardware to be sustainable for outside conditions. Little did I know that under a years time while under a covered patio that my outside storage deck box has rusted hardware. The best that Lifetime could do is send replacement hardware for their own hardware that was apparently not fit for outdoor conditions. The fun awaits as I get to disassemble the box only to put on hardware that may or may not be sustainable over time. Come on Lifetime...live up to your name and invest better in your customers and your parts. Your name (brand) definitely doesn't speak to your products.

Review from lifetime.com
Helpful?4GXC3Y4S43UQ13802771430
reply from Reviews

We appreciate the feedback that you have provided to us as we are always looking for ways to make improvements. If you have any other questions, feel free to reach out to us at reviews@lifetime.com.

Sep 3, 2021
SJ
5 out of 5 stars review

Verified Purchase

Good quality functional deck box

This is so utilitarian for many storage items. We bought it to store kindling on our front porch. It keeps the porch looking tidy and will keep the wood dry. The instructions were easy to understand and all of the parts were provided. Very pleased with this purchase.

Helpful?4GXC3Y4S43UQ13802771430
Jan 5, 2021
Colorado
5 out of 5 stars review

Verified Purchase

Easy To Put Together

This box is excellent! A 65 yr old woman put it together without an electric drill. I just used a socket, driver and screwdriver. Really easy and went together perfectly. The instructions were pretty simple and all of the parts were listed and packaged as they are used. I highly recommend to anyone. All 4 chair cushions, pumps, blankets, grill cover and other odds and ends fit in no problem. Can also be used as additional seating area.

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Aug 11, 2020
Jo23
3 out of 5 stars review

Verified Purchase

Ability to communicate with company

116 gallon deck box is exactly what I needed to store deck supplies. However, there is a problem that has supposedly been resolved (USO-14217889). Hunter placed the order on 7/28/2020. To date I have not received the gas cylinders. Please advise the method of transportation for these.

Review from lifetime.com
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Apr 22, 2021
Kelly
1 out of 5 stars review

Verified Purchase

Nope

Terrible item to build. I should have listened to the other reviews when they said that there are no preexisting screw holes and you literally have to make them yourself I gave up halfway through because it was impossible to put together by myself.

Review from walmart.com
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reply from LifetimeProducts

We’re sorry you're having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Mar 25, 2022
Prosecco
3 out of 5 stars review

Verified Purchase

Good size

We purchased this from Costco The installation was very fiddly and not as simple as the instructions showed. The gas springs on the lid seem to be at weird angle and appear to stop the lid closing tightly although having a lock helps. The front of the box looks slightly bowed also. It does keep garden cushions dry. We were missing 1 gas spring and emailed the company directly and we’re sent one in the post - great customer service.

Review from lifetime.com
Helpful?4GXC3Y4S43UQ13802771430
reply from Reviews

We’re sorry you're having trouble with your new deck box. Please give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Apr 15, 2020
Ginnis
5 out of 5 stars review

Verified Purchase

Amazing company and product

We purchased the 116 gallon heavy duty storage deck and as soon as we put it together we went and bought another one. That was 3 years ago and we are still loving it, but unfortunately so did the squirrels as I decided to store peanuts for them in one of the storage decks. It took us being gone on vacation for two weeks for them to chew threw it! So I contacted Lifetime to see if I could get a replacement top. Terry at customer service email me the next day requesting my address so I was thinking it was for the invoicing cost estimate. But the next email was for a confirmation of shipping... this company sent the replacement top at no charge with free shipping to me! This was during the Coronavirus..when companies are laying off and closing down, they are serving their customers!! Lifetime is an excellent company!! We are lifelong customers!

Review from lifetime.com
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May 5, 2021
Carolyn
5 out of 5 stars review

Verified Purchase

the box is sturdy, and very nice. I have had it outside in the rain several days, on my deck, and it is dry inside. It was easy to put together too. The top is a little out of square but just needs something semi heavy laid on each end for a few days. We love it

Review from walmart.com
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