Customer reviews for Ninja Flip 9-in-1 Toaster Oven & Air Fryer forMember photos









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I have never been so underwhelmed by a product in my life. You need to have three parts, a rack, a drip pan,and the basket to air fry. That leaves you about an inch and a half for cooking food that will splatter onto the heating element. AND it takes up a LOT of space even flipped up! Do not recommend.
Ninja Air Fryer
I review everything thoroughly because I purchase a lot. It always amazes me how one review loves it and another hates it. So here I am to say I'm not happy with this oven at all and I have and love Ninja items. My problem is not with the function of it but the horrible material of the racks and the fact that it's very hard to clean. I clean mine every time I use it. The racks became discolored immediately. The mesh one is really bad and so is the rack. I'm A very meticulous person and I have every single top of the line cleaning products, Scrub Daddy, etc. nothing helped. It started out silver and is now a grubby brownish color that looks dirty. I can't believe it's anything I did because I have read reviews that mentioned the material that it's made of was cheap. But I overlooked those because there were many positive comments. I dislike it so much I'm ready to give it away and get something else after having it for just a few months. I very rarely have reason to give negative feedback. So for what it's worth that's my opinion.
Hello Ivory, Thank you for taking the time to leave this review. We're so sorry to hear that the experience you've had with your Ninja Foodi 9 in 1 Digital Air Fry oven has not been the best due to the materials it is made of and the difficulties you've had cleaning it. We will absolutely share your feedback with the relevant teams for consideration on future products. If there is any further assistance needed, do not hesitate to please contact us on 1-800-365-0135. Kind regards, Ninja Kitchen
Great features--One safety concern
Yes this is a versatile unit and we use it every day with great results. One warning: Be very careful when cleaning this unit. The tray supporters on each side of the unit are unnecessarily sharp and can cause cuts to unprotected fingers. Wear gloves that are appropriately thick for this job
returned did not like
I bought this in hopes of combining an oven ,air fryer and toaster. I’ve never tried the toaster part but as far as the oven I tried 2 frozen pizzas and both times cooked the outside to much and not the inside not enough. The air fryer basket is way too close to the top and it burnt chicken patties around the edges in a short amount of time and made them very dry. I will stick with my regular air fryer for now.
Good for cooking pizza and fries. That's about it
The best thing about this oven is that the back opens to make cleaning easier. I brought it for that reason with hopes that I could get at least the same use of it as my old convection oven. This oven is good for cooking flat items only like pizza, fries, hamburgers, skinny hot dogs, bacon, wingettes, cookies. And it's good for weight loss because I find myself going hungry rather than having to be bothered with using it. Can't turn the temp up to high because it will smoke. Will set off your smoke alarm with no smoke at all. I had to move mine to a different area in the house. I had this oven now for about 6 months and I find that I'm using my full size stove/oven more than I ever did before because I can't cook a decent meal in this thing. I really hate that it only has 1 rack because I can't prepare a family meal in it at all. It is so flat in size that you will need to separate your burger buns tops from the bottoms if you don't want to burn the tops.. Just about everything you want to cook will sit too close to the heat elements to fit. I hate to say I'm hoping it will break soon so I won't feel guilty about when I decide to just throw it out. I
Extremely poor design and doesn't work well
I have absolutely no idea how this thing ever got 5 star reviews. It fails to excel in any of it's functions. As an oven, it heats very unevenly, and you have no control over how much heat comes out of the top vs bottom burner. Even on the bake setting, the top heating elements are on, resulting in pizzas getting way overcooked on the top, and not done on the bottom. As an air fryer, there is very little clearance for the food between the basket and top heating element. I put some larger chicken fingers in it, which were about 1.5 inches tall, and they hit the top heating elements. Air frying is also very uneven. You have to keep moving the food around to attempt to get even cooking. The ONLY thing this thing does well is it preheats very fast, and cooks very fast. Beyond that, it is a fail. I am returning it (and I rarely return anything). If they would have made it an inch or two taller, to get more spacing from the burners, and allowed you more control over the heating elements, it might work.
Not for on the go parents!
This air fryer is not easy to clean. Yes the bottom door opens. But you have a drip tray to over that so that will never need anything other then a wipe down. The top that is exposed is so hard to get to. And it got very greasy after only the first use. And I only use none stick spay for the cheap pan they give you that bends when cooking over 450. We are parents on the go. We thought this would be alot faster and healthier. Speed is good but I'm not braking this thing down ever night and wiping it down. I would rather use my over.
Customer service
I have owned this product for about 3 months, I really like it. It does a lot of functions very well. However I have 2 problems with it. The light quit working after a few days, it will not turn on with the switch. It does flicker when on the toast setting. The other compliant: This company has terrible customer service When I called about the problem, I was told I had to return the product at my expense for repairs. I will continue to use the product but will have reservations about purchasing any other Ninja products.
Warning...Label letters started fading off.
The control panel lettering is all fading away on my FT102A 9-in-1 Air Fry Oven! First the "Start" and the "Pause" (which are > 95% gone now), then the "Bagel", "Toast" (>80% gone), the "Bake" has lost >10%, "Reheat" has started coming off, and "Crisp Control" at the top have started to come off. I got this oven mainly for the toaster feature to heat/toast 8" tortillas (not stuffed, just the wrap). I also use it regularly for bagels or toast. I've used it 2-4 times for pizza, 1/2 dozen time to reheat cookies and 6-12 times to air fry waffle fries. And, I cooked wings once when I first got it as a test to compare against doing them in my range's convection oven. That's it, not much greasy cooking at all. And, since the only greasy/oily items were the couple of pizzas, wings once, and reheating cooking, I've only had to clean the outside with water and a little Dawn. The inside has generally only need vacuuming for crumbs. Wings/Pizza did result in a buildup near the exhaust vent on both the main unit and the bottom door (both of which are very hard to get the grease off off with soap and water). Also, the white ends of the heating units on the top of the inside will get discolored from any heater oil/grease and you can't clean them. So, other than missing letters (now words), grease wear near the exhaust fan on the inside of the unit and orangish-brown on the ends of the top heating elements, my unit still looks good. I just don't what some of the Crisp Control settings are anymore and soon, if I keep using it, I won't know what any of the 9 settings are. I talked with Ninja on the phone, twice, and their answer is to send out a replacement unit, if in warranty, but they said the lettering on the replacement unit is done the same way. To me, that means that with the same light use, the letters will be coming off in 6-12 months and you won't be able to get another replacement for the replacement. I'm returning it and won't replace it with the same or any Ninja model that has raised lettering like this one. I've searched online and people are having the fading lettering issue not only on this model but on other Ninja models as well. If anyone else is having fading lettering problems with the unit or similar Ninja units, please update your review and consider getting it replaced by Ninja within the warranty but, remember, the replacement is the same panel design. I really like the fold-up to the wall capability and the toasting quality (it really will toast nine slice of bread pretty evenly on both sides). It did a fair job on pizza but cooking the pizza in my range convection oven was better and required no clean-up. It did a good job on air frying waffle fries. But, I can do all of that in my range oven (except the toast) albeit the range uses more energy when more energy is not needed. But if I cannot read the the labels on the control panel because some are gone, others are fading away, and the rest will eventually fade away, this FT102A 9-in-1 Air Fry Oven is worthless.
Smoke Alarms
Great product if your using it to make roast or heat up fries or frozen foods. If you try to cook steak chicken or chops then your house will fill with smoke and your smoke detectors will go off. The heating coils are too close to the food. This is where the low profile is not funtional .