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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 981-990 of 1,160 reviews
Dec 24, 2015
Reviewer name: Schnit
3 out of 5 stars
3 out of 5 stars review

Just ok

I bought my daughter one last year for Christmas and she loved it so much I decided to buy 4 this year. The tag on these were different even though they are supposed to be the same pillow. They were not as good as the one from last year.

Helpful?2HWKQIVK5R8W13792474900
Mar 22, 2016
Reviewer name: Sunshine526
5 out of 5 stars
5 out of 5 stars review

Great Pillow

This pillow is so comfy. It's not too thick so my neck doesn't hurt in the morning. I have to fight my husband for it! We'll definitely be buying another one!

Helpful?2HWKQIVK5R8W13792474900
Dec 11, 2015
Reviewer name: jerseygirl65
2 out of 5 stars
2 out of 5 stars review

Not for me

Thought this would be perfect as I am a side sleeper, but it is too firm. The gel keeps a comfortable coolness, but the pillow is just too firm and thick for me.

Helpful?2HWKQIVK5R8W13792474900
Oct 4, 2019
Reviewer name: winddancer1863
5 out of 5 stars
5 out of 5 stars review

Great Product

I have bought A LOT of pillows from mid price to high price, wish I had found this one. I have to have back injections and I have a deteriorating shoulder, this pillow is wonderful

Review from walmart.com
Helpful?2HWKQIVK5R8W13792474900
Sep 4, 2015
Reviewer name: BarfolusIV
2 out of 5 stars
2 out of 5 stars review

didn't care for it

too stiff for my taste, I'll stick with soft feather pillows. Although I've been told through the years I am big headed, it doesn't weight that much.....or was that pig headed?

Helpful?2HWKQIVK5R8W13792474900
Jan 27, 2017
Reviewer name: Suze
5 out of 5 stars
5 out of 5 stars review

Relief and Rest

Best pillow I have ever had. I had it for a year and it is just like new. I think I will go buy one more just in case they discontinue this. I like the cooling feature and no longer have neck aches.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2016
Reviewer name: Tyler
1 out of 5 stars
1 out of 5 stars review

Pillow is way too high!

The gel memory foam is nice , but the height of it is horrible. I bought this on black Friday and the past three nights my sleep had been horrible! Leaves my head tilted high with an angle. I crack my neck all night long with this thing.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

We're sorry that this purchase has been a poor experience for you. At Sam’s Club, we always stand behind our products and as part of our 100% member satisfaction guarantee, we will always offer a warranty replacement or a full refund to make sure you are satisfied. Please contact Samsclub.com Customer Service at 1(888) 240-1945 to discuss your options.

Dec 19, 2015
Reviewer name: Grandmax9
5 out of 5 stars
5 out of 5 stars review

Best pillow so far!

1st time in years that I don't have to change pillows every few hours thru the night. It hasn't cured my neck problems but let's me sleep much more comfortably EVERY night. I bought it when it was at a special price & wish I had gotten several.

Helpful?2HWKQIVK5R8W13792474900
May 19, 2020
Reviewer name: Wendy
5 out of 5 stars
5 out of 5 stars review

Best pillow ever!

We bought these several months ago and I never want to sleep on a different pillow again! We've bought so many pillows over the years and this one is perfect!

Helpful?2HWKQIVK5R8W13792474900
Aug 14, 2019
Reviewer name: Regi
3 out of 5 stars
3 out of 5 stars review

Strong chemical smell!!

I cannot believe not one person has reviewed and reported the smell on these pillows. It is so strong I can smell it from several feet away. Had to return it.

Helpful?2HWKQIVK5R8W13792474900