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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
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4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 961-970 of 1,160 reviews
Aug 26, 2018
Reviewer name: Kristianne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A steal with instant savings!

Needed to air the pillows out from packaging but other than that we got two and they’re great!

Helpful?2HWKQIVK5R8W13792474900
Jun 23, 2021
Reviewer name: MS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice

Very good and comfortable

Helpful?2HWKQIVK5R8W13792474900
Jan 2, 2022
Reviewer name: Stacey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth the buy

Great pillows, we just wish they were longer.

Helpful?2HWKQIVK5R8W13792474900
Oct 14, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too soft!

Too soft. Bought in the past and loved them. Not the same. Disappointed.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 27, 2021
Reviewer name: dan
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

o.k.

it had holes all over it, like a mold not fill all the way up??

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello dan, we are sorry to learn of your dissatisfaction. Please contact 888-999-0499 so we can get more information and assist you better. Thank you.

Jan 19, 2020
Reviewer name: Drallen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing!!

This is THE best pillow I’ve ever slept on. BUY one!

Helpful?2HWKQIVK5R8W13792474900
Dec 15, 2025
Reviewer name: Samantha
1 out of 5 stars
1 out of 5 stars review

Horrible

Smelled like chemicals I returned within a week. The smell was so strong it made me sick.

Helpful?2HWKQIVK5R8W13792474900
Dec 19, 2020
Reviewer name: BossyC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing product

Very soft pillows

Helpful?2HWKQIVK5R8W13792474900
Aug 16, 2021
Reviewer name: KCB1009
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as good as the first one that I got 4yrs ago

Not the same

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there! We value your feedback and would love to get this resolved for you immediately. Please contact us so we can assist you better. Thank you.

May 5, 2023
Reviewer name: Jax Love
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super comfortable

So comfortable

Helpful?2HWKQIVK5R8W13792474900