Can't beat this side sleeper pillow. Forms to your head to get the most restful sleep. Not to hard or to soft. The only reason I gave it 4 stars instead of 5 was due to the fact it is a smaller size pillow and I am still getting used to it. For the sale price I got , I shouldn't really complain. Very happy with this purchase.

I bought this pillow a couple of months ago, and frankly, it's the best pillow ever. It's pleasantly cool during the Arizona summer, even better with bamboo sheets, and it is the perfect height and density for side sleepers such as my husband and myself.

This pillow is for side sleepers and is a little higher than normal. At first it felt firm but as I slept on it, it felt like it got softer. I think the heat from your head makes the memory foam softer or it just conforms to the shape of your head and feels softer. I had to take the case off when I first got it and let it air out to get rid of the memory foam smell. All in all I am happy with the pillow.

I love this pillow. It's like sleeping on a brand new pillow every night The gel is awesome. I wasn't sure about it, but it "warms up" after a minute or so. If you need to feel cool again, just flip it over. I have one at home and one at my parents house for when I visit. Again, I just love this pillow!

After trying so many pillows for many years, I finally found a perfect pillow to get a peaceful sleep every night. No tossing at all. Even my husband switched to this pillow from his expensive, leading brand pillow. My son also loves this pillow. This became our family pillow and would highly recommend to anyone who wants a good night sleep everyday. With a special sale price, no one can beat Sam's club price for this wonderful pillow.

I've tried all different kinds of pillows and have never been completely satisfied... until now. This pillow is both soft and firm, if that makes sense. It's hard to explain, but it has the right amount of softness so that it cradles your head and neck. Yet there is enough firmness that your head and neck are supported. It is soooo comfortable. But the thing I like best is it STAYS THAT WAY. I've had pillows that were quite comfortable when I first got them, but in a few months they start getting flat and/or hard. I've had this pillow for many months & its' as comfortable as when I first got it. It is THE BEST pillow I've ever had & even better, it didn't cost me an arm & leg. LOVE IT!

This pillow is pretty good The foam could be a little stiffer but so far it is comfortable and probably the best pillow I have had so far.I used to use 2 pillows now I can use just this one.If it was just a little thicker and a little stiffer it would be amazing

Sam’s was having a one day sale and I bought this on a whim. I have recently been having horrible neck pain in the mornings after sleeping all night and have tried multiple new pillows without relief. The price was great so I ordered the pillow because I am a side sleeper. I am thrilled with the product. The last three mornings I have woken up pain free after sleeping restfully all three nights. I would totally buy this product again.

I'm a little disappointed in this product. This sleeper pillow is flat compared to other Serta's cooling pillows-I have to have two pillows underneath to sleep comfortable which defeats the purpose of it keeping you cool. However; my dogs love sleeping on it!

Never got to use it! Took it out of the box (which looked like it had been opened previously) to remove the inner and outer protectors to wash them prior to using them.... only to find the inner protector nastily stained! Either this was a used pillow (wouldnt be the first time I bought something here that looked used) or Serta's quality control is non-existent. Either way, there is no excuse for this. I returned it the next day, and was waited on by a C.S. person who couldnt care less about the issue.