From my wife... it's OK... too soon to tell because the pillow remains pretty stiff... as it states, takes some time to adjust to, so judgement is not yet complete.

Arrived in a banged up box and has holes all in the memory foam. Definitely not like my old Serta side sleeper I was replacing. Save your money and buy something else. Will definitely be returning!

Supposedly this is gel memory foam which keeps the surface cooler. Nope. Not cooler than normal memory foam. Still retains heat quite a bit. The pillow itself isn't pretty like the picture, either. The memory foam is dotted with large holes that show through the pillow cover as dark spots and make it look like it's dirty. Quite unappealing. Good thing pillow cases hide that part. Not an amazing pillow. Not worth the price tag.

Can't beat this side sleeper pillow. Forms to your head to get the most restful sleep. Not to hard or to soft. The only reason I gave it 4 stars instead of 5 was due to the fact it is a smaller size pillow and I am still getting used to it. For the sale price I got , I shouldn't really complain. Very happy with this purchase.

This is the best pillow I've found! It's firm without being hard like a brick and (at least when new) springs back into shape. The square sides don't bunch up and fit neatly between shoulder and neck. Only disadvantage is that the cover is NOT removable so you might want to use an extra pillow case so it can be laundered occasionally. It will also keep the dust mites our...

Finding a pillow that works for me is like finding a needle in a haystack! I've had my last memory foam pillow for 5 years but knew it needed replaced for the last 2, but haven't been able to find one... Until this one! I'm going to go ahead and buy another in case it ever gets discontinued. I love it and sleep great! My only complaint is the first one I got in the mail was obviously a return because it had either blood or chocolate on it and that really upset me because I've never had quality issues with Sam's Club online before. However they sent me a return label and sent a new one.

I bought this for my husband because he kept sneaking my expensive pillow on to his side of the bed. My son in law already had one and loves it. So does my husband. It's been a month or so and he is totally happy with this new pillow and finds it very supportive and much nicer than his previous one. He hasn't tried taking mine since he got it!! We are both happy, and for quite a reasonable price.

I bought the “same” pillow years ago and I love it and so does my daughter. That’s why I bought this one for her. This one didn’t come in a box and doesn’t even have a Serta tag on it. Make me wonder if it’s even the same or a cheap knock off that Sams Club is selling as a real one?

This pillow really works, I have spent a fortune on pillows trying to find one that doesn't give me a sore neck. I have purchased tons of expensive pillows, none worked but this Serta Pillow has been great, no waking up in the middle of the night to adjust, wake up rested with no sore neck. Love it!!

I bought this because I require thinner/flatter pillows and description says pillow is 2" high. It's at least twice that and is as hard as a rock. Doesn't even soften or give after laying on it long enough for body heat to warm it up. Unusable and painful.