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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 41-50 of 1,160 reviews
Sep 30, 2019
Reviewer name: Pga
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for side sleepers

I bought this a month ago and it is still off gassing. It also doesn’t have enough support to be a “side sleeper” pillow. I would not recommend it.

Helpful?2HWKQIVK5R8W13792474900
Jun 23, 2024
Reviewer name: Samuel Gorton
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Happy with product

Kept me awake most of the night, not being able to find a good position. Too mushy. No form. Sorry

Helpful?2HWKQIVK5R8W13792474900
Jul 26, 2021
Reviewer name: Glo
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I'd pass

I was disappointed in this pillow. Your head seems not to get a lot of support. It feels good at first till your head sinks to the bottom of the pillow

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Glo, we're sorry to hear you were less than satisfied with your Serta Gel Memory Foam Side Sleeper Pillow. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 888-999-0499. Thank you.

Aug 21, 2023
Reviewer name: 333mht
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good so far

So far seems good, I hope it doesn't squish down. Slept fine first night. The store ran out so I had to order online the only reason I ordered online was shipping was only 98 cents or I would have just found it elsewhere.

Helpful?2HWKQIVK5R8W13792474900
Dec 2, 2020
Reviewer name: Vm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow

So far one of the best side sleep pillows I’ve purchased. Doesn’t go flat over night, not to stiff. No more neck shoulder pain. Very happy with this purchase.

Helpful?2HWKQIVK5R8W13792474900
Apr 10, 2022
Reviewer name: plantdad
3 out of 5 stars
3 out of 5 stars review

Questionable item

One side of the pillow is filled with holes like a sponge, is this normal?

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there. We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 23, 2019
Reviewer name: Terri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

NOT SURE IT IS AN ACTUAL SERTA, BUT I LIKE IT

I ordered 2 pillows. They came in separate boxes, but the pillows were not in the pictured Serta box. The pillow itself looks like the picture, but nowhere does it say Serta. So it may or may not be name brand, but the pillow sleeps great and I have no plans to return it.

Helpful?2HWKQIVK5R8W13792474900
Apr 11, 2022
Reviewer name: Cmireur
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Surprisingly satisfied.

The hype surrounding pillows is quite high I normally pay about $20 for two pillows. So, this pillow felt expensive to me. However, I’m pleased and enjoy it. My neck and back seem straighter while sleeping and my head is supposed at the right angle.

Helpful?2HWKQIVK5R8W13792474900
Sep 4, 2024
Reviewer name: deb
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Didn’t like it was supposed to

Not what I expected. it had the same title as previous chilling pillows that I’ve gotten from Serra via Sams. However, wallet definitely had some microfiber. I didn’t even try it because for two weeks I said it by my mobile portable AC because it hadn’t got cold like the other ones and for two weeks it never changed in temperature so I returned it.

Helpful?2HWKQIVK5R8W13792474900
Dec 21, 2016
Reviewer name: seaschell
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what I thought they would be!

I brought two of these, one for me and one for my wife. We both find them hard and uncomfortable. They do not contour to your head and have very little give. We both feel that this was a waste of our money, we won't use them and will end up shoving them in a closet.

Helpful?2HWKQIVK5R8W13792474900