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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 341-350 of 1,160 reviews
Nov 20, 2022
Reviewer name: Sb
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what I thought by the description

In the description it said this was a 2 inch depth which would have been good. The height of the pillows delivered are closer to 6 inches high. With neck issues, it makes the pain worse at night.

Helpful?2HWKQIVK5R8W13792474900
Jul 7, 2019
Reviewer name: Gale01
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow

Purchased this item to replace a pillow that was ruined. Have slept in this particular pillow for some time now and recommend it to anyone who wants a soft but firm pillow.

Helpful?2HWKQIVK5R8W13792474900
Feb 26, 2018
Reviewer name: drajn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The only one I buy

It is the perfect pillow for me. I have back problems, and I get the best night's sleep using this pillow. It really does help with your spine alignment.

Helpful?2HWKQIVK5R8W13792474900
Jan 8, 2020
Reviewer name: Jazz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pillow! So far, So Good

Perfect size. Purchased it a month ago but so far, I love it and take it with me on vacations. Looking forward to see how it holds up after 6 months and 12 months.

Helpful?2HWKQIVK5R8W13792474900
Jan 31, 2022
Reviewer name: Allie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I wouldn’t recommend it

Too tall for me as a side sleeper. My head and neck weren’t aligned at all. Didn’t like laying on it to rest let alone sleep. Two weeks after opening it still has a chemical smell to it.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Allie, we are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 20, 2016
Reviewer name: candygirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

I normally hate memory foam pillows cause they seem to be a bit too hard and uncomfortable. These pillows give so much support. I haven't had any neck issues or pain since I have had them.

Helpful?2HWKQIVK5R8W13792474900
Jul 12, 2026
Reviewer name: Julie
2 out of 5 stars
2 out of 5 stars review

Smelliest pillow with no cooling abilities that I could detect.

Helpful?2HWKQIVK5R8W13792474900
Aug 27, 2026
Reviewer name: CHRISTINA
1 out of 5 stars
1 out of 5 stars review

crappy waste of money

it sucks. first wash and the pillow split in half!!!! horrid. never buy again.

Helpful?2HWKQIVK5R8W13792474900
Jul 14, 2025
Reviewer name: CLR
1 out of 5 stars
1 out of 5 stars review

Poor packaging

Pillow did not come in a box, just a plastic bag. No label. We don't even know if it's a Serta. Could be used and someone returned it. Will be calling for a replacement.

Helpful?2HWKQIVK5R8W13792474900
Dec 9, 2015
Reviewer name: Lynpete
1 out of 5 stars
1 out of 5 stars review

Pillow too high.

Pillow entirely too high. Gave me a crick in my neck. May be more suitable for larger person. Cannot return because I washed both covers before using. Wasted my money.

Helpful?2HWKQIVK5R8W13792474900