Not cooling. Very firm.

I have always been a belly sleeper. Had to have surgery on my neck, so I can no longer sleep on my tummy. My husband bought this pillow for me, thinking it would be easier for me to learn to sleep on my side. He was right. I have had no trouble sleeping on either side. Or on my back, for that matter. I liked mine so good, He bought one for himself. It is really a dream pillow. So glad we found them.

I have spent years trying to find the right pillow for people with long achy necks and shoulders like me and this pillow has stopped the pain in my shoulders and neck. In fact, I love this pillow so much I bought a second one. Some say this pillow has a slight odor to it. What I did was air it out for a day or so then slip a cotton pillow protecter on it plus a pillow case it is fine now. This pillow is very soft and conforms to my neck and head perfectly and I get a wonderful nights sleep. I've had my pillow about 3 weeks and love it. Thanks Sam's Club and Serta for carrying this wonderful pillow.

Disappointed. One side is super thin and the other I assume normal. I threw the box away to return

Really small. Really hard. Not supportive.

This pillow doesn't work! Paid extra money for it and doesn't work.

Loved my husband’s we bought few years ago but they must of started making cheaper cause it goes flat quick no support like old one had not as dense.

This pillow is awesome. My husband loves it. It is about 6 inches high when you take it out of the box, instead of 3 inches.

Not as firm as I expected. It feels as if you are not using a pillow after a few minutes laying your head on it.

Two pillows arrived in separate boxes. Both had mold/water damage/stains/something on the pillows. I will be returning both.