My double compost bins have some rusted parts. But getting replacements was super easy. I just had to send some pictures of the items needing to be replaced and they quickly responded and shipped out the needed parts. AT NO COST - what a welcomed surprise. Thank you Lifetime for extending the life of my compost bins!

I have had my composter for 4 years and it has worked great but I have to oil the hinges and latches frequently. Now the pipe that the bins rotate around has rusted in half and the bins are bound on each other. I don't know if I will buy another one but it has been great while it lasted.

I really LOVED this composter...UNTIL the hinge mechanism holding the lid on to one of the containers rusted through and the lid fell off. Without a lid, the Dual Compost Tumbler does not tumble! We purchased the composter during the summer of 2013, so it was only two years old. The hinge mechanism appears to have rusted through. The composter was not exposed to water often, as Texas is drought-stricken. Nor was the lid stressed excessively, as it rested on a fence when it was opened. Now, the lid on the remaining container is almost impossible to open, I'm guessing due to rust. This is a product that has great features and that should be getting uniform five star reviews, but I cannot give it anything but a one-star because cheap parts were used in the most critical places.

Hi, I got my dual compost tumbler couple of years ago and love the way I am able to recycle my kitchen wastes. Recently I am having trouble opening one of my bins. I know the interiors are rusted and when the same happened last time we were able to open after oil lubrication. No luck this time, have been greasing it with oil but no luck.

I sent an email requesting a replacement part to my dual composter and received a very timely and courteous reply and even received the part free of charge - on the warranty. The email communication, service and delivery was very good. And I do like my composter !!

We bought this compost Tumbler for my wife on her birthday four years ago. It has been great and so easy to turn, however, the rust has been building up on the hinges and inside latches and getting harder and harder to open. Recently, the back hinges on one of the barrels rusted out and broke off, rendering the unit unable to be used. The handles have been rusting and harder to use but with a spray have been able to open it. It is a shame only one tumbler works now since we can't latch the other lid. Disappointed it did not last longer.

They held up pretty good the first year we had them and now the inside is rusted out and the pins on the sides have broken. We also had a couple of the plastic corner pieces break out. We've had them 3 years but now they are ready for the dump as oil is no longer working on the metal parts.

Overall, this is a good product, but it does have a couple of flaws. The basic design and construction is very good. The unit is sturdy and stable, and the bins rotate freely. I have had mine over a year now, and I agree, the catch mechanism does tend to rust and jam, and definitely should have been made rust proof. By definition, the environment for the catch is going to be damp and corrosive. I fixed (sort of) the issue by spraying the mechanism with WD40 when needed. So far that has kept the catches operating. The other issue is the locking pin. The one on the right just snapped!. This is the bin I use for kitchen scraps, so it got much more use than the other one. In the kitchen I collect organic waste such as peels and cores in a counter top container. When it fills, I empty it into the compost bin, and rotate the bin a few time to mix. I usually stop the bin by letting the locking pin re-engage as the drum rotates. Apparently this is too much for the pin to withstand.

I purchased this at Costco about four years ago. Assembly was not too difficult, although I am pretty sure there was an error in the instructions because both barrels came out asymmetrically, meaning that the little handles that allow you to rotate the drums didn't fall at 90 degree angles. I installed the completed composter in my shed and it gave me good service for several years. However, the metal parts began to rust, and even frequent applications of spray oil could not keep the hinges and the latch from becoming inoperative. It's actually a pretty big hassle to replace the hardware even if it's sent under warranty because a) the fasteners are incredibly hard to remove (I had to drill out eight of mine), and b) Lifetime doesn't ship the fasteners with the new parts. C'mon; how hard would it have been to ship new SS or galvanized fasteners? Replacing the parts took over an hour, not including a trip to Ace Hardware to buy $9.00 of stainless steel machine screws. So, bottom line, it's a smart idea that is poorly executed. It also took over two weeks to get the replacement parts. This would rate five stars if they had made it right in the first place.

Had the tumblers for a couple years and work great for composting but the closure mechanism is not made for real life. Mine seized on the left one after a little over a year and the right one a year or so after that. Completely rusted through and unusable. 3 stars for the function, 0 stars for the construction.