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Customer reviews for Lifetime Dual Compost Tumbler for
Lifetime Dual Compost Tumbler
4.2 out of 5 stars
stars
264 ratings262 reviews
  1. 5 stars62% (164)
  2. 4 stars19% (49)
  3. 3 stars8% (21)
  4. 2 stars4% (11)
  5. 1 star7% (19)
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Showing 141-150 of 262 reviews
Mar 23, 2018
Reviewer name: Paul
5 out of 5 stars
5 out of 5 stars review

Excellent support

I bought these several years ago and they worked quite well for some time. Then the closing mechanism started to rust and made the doors hard to open and close. I sprayed them with WD40, which helped for a short time until they quit functioning all together. It was then that I called the company to find out if the parts could be ordered. I was sure that there was no warranty left and was prepared to pay for thr parts. I was told that the parts would be replaced, no charge. This is what I call service and I deeply appreciate it. A company that stands by its product is rare and aside from the door mechanism it’s a great product that works. Now with the replacement of the mechanism this is completely a great product.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Mar 23, 2017
Reviewer name: lgehr
3 out of 5 stars
3 out of 5 stars review

Hard to put together

We have had this composter for a little over a year now. It was very hard to put together. The directions were somewhat easy to follow but the physical effort involved was difficult. It took the 2 of us to do it and had to use WD-40 and a rubber mallet to slide pieces together. Took a few hours to set up (with a couple breaks, we are seniors). Easy to fill and the tumbling action is still working fine. I have had no problems with the barrel rotation locking mechanism breaking but I have been careful with it after reading other reviews. we lost the red tab in the first season. It faded and fell off. One or two of the plastic corner pieces have fallen off and we didn't want to take it apart to fix it. Probably our fault but the difficulty in putting this together contributed. So far there has been no rusting of internal metal parts. Some oxidation on the aerator bar but nothing to compromise action. We decided to put the entire composter on cement blocks because it was too difficult to empty compost. Now we can scrape compost into wheelbarrow. Wobbly and not the best idea because it has slipped off the blocks. There were times I added too much water to the barrel and the water will drain out. I put bucket under it to catch the compost tea. After all is said and done, This has been working fine for us so far. If it will last 4 more seasons i will be happy. I really like the tumbling action. Still working on getting the correct mixture of greens and browns to speed compost time. I have been adding old potting soil from outdoor planters and houseplants and I am very pleased with the results. This composter may be worth the time and effort for some people.

Review from walmart.com
Helpful?3NYQHZ73ENON13791719201
Jan 16, 2018
Reviewer name: Home Gardener
5 out of 5 stars
5 out of 5 stars review

Good product, best customer service.

I have owned this product for over 4 years. Several internal parts rusted and I inquired about buying replacement parts. I was floored to learn that my product was still under warranty and I would receive all new "guts" so I can get my composter operating again. Very happy with the service.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Apr 7, 2020
Reviewer name: JamesG
3 out of 5 stars
3 out of 5 stars review

Nice composter but not for real life use

Had the tumblers for a couple years and work great for composting but the closure mechanism is not made for real life. Mine seized on the left one after a little over a year and the right one a year or so after that. Completely rusted through and unusable. 3 stars for the function, 0 stars for the construction.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from reviews

I'm so sorry you have not had a good experience. Please give us a call in customer service to see if we can make this right for you. We can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Apr 19, 2020
Reviewer name: mattraf
3 out of 5 stars
3 out of 5 stars review

Rusting parts

I have had my composter for 4 years and it has worked great but I have to oil the hinges and latches frequently. Now the pipe that the bins rotate around has rusted in half and the bins are bound on each other. I don't know if I will buy another one but it has been great while it lasted.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from reviews

Replacement parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jul 31, 2016
Reviewer name: TrinityS
3 out of 5 stars
3 out of 5 stars review

Liked it while it lasted

I have had my composter for 4+ years. It did take a long time to assemble. My pins to hold the barrels in place broke pretty shortly after we purchased it. All of the metal inside of the barrels began rusting shortly after we started using it. When it rains water gets inside of the lid, so when you tumble it you can hear water sloshing around inside of it. The closing mechanism has always been stiff but has been functional and served it's purpose, until today. One of the bars of the latch snapped off when I tried to turn it. It has composted a lot of soil over the last few years, but I don't think I will purchase this model again.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from Customer Service

We hear you! This issue has been addressed by our quality team and we have upgraded the metal components on the inside of the composters. They are now coated with a chemical to help prevent rust. We would love to help you replace this product via your 5 yr. warranty. Please contact our customer support team at 800-225-3865 Monday to Friday 7 a.m.- 5 p.m. or Saturday 9 a.m.- 1 p.m. (MST)

Mar 15, 2019
Reviewer name: DeeDee
4 out of 5 stars
4 out of 5 stars review

Love my composter!

I love the convenience of having two, ongoing composts and especially love that it is above the ground and rotates. This speeds the composting process considerably. I have had issues with rusting mechanisms, as many people have reported. I spoke with Nathan, in customer service, and he immediately ordered replacement parts for me. Great customer service, great product!

Review from lifetime.com
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Dec 2, 2017
Reviewer name: Vicki
5 out of 5 stars
5 out of 5 stars review

Customer service is excellent at this company!

I've had these composters for several years, and when some parts rusted I could not find the receipt, but contacted Lifetime to see about how to get replacements. They still had my information on hand from a previous contact and immediately ordered replacements for me under warranty. I love the composters themselves, too. It's great to have two bins, so that one can be finished while adding more raw materials to the second.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Apr 24, 2016
Reviewer name: Bones
5 out of 5 stars
5 out of 5 stars review

Dual Composter - Easiest Assembley Instructions Ev

We purchased the dual composter two days ago and assembled it yesterday. The assembly instructions and the packaging of the parts were simply the best we have encountered. Everything was labelled and pictured clearly making assembly very easy. The quality and workmanship in the construction of the bins is superb. It is very sturdy and will last a long time. I look forward to using the rotating barrel and never having to turn my compost again!

Review from lifetime.com
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Apr 22, 2019
Reviewer name: Larry_P
3 out of 5 stars
3 out of 5 stars review

Metal parts in the bins rust out quickly

These were great at first, but the hinges rusted out and fell apart in about a year. Lifetime sent me replacements, but then the latches and associated hardware began rusting and disintegrating. I fixed what I could at first to keep them in commission, but finally gave up on them when the bars rusted out. They have been all but useless for most of the time I've owned them.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from Reviews

Oh no! We are sorry to hear that your composter is rusting, email us at reviews@lifetime.com and we can help you out.