A local school gave this composter to me and it needed a little doctoring. I called to order some parts and they were promptly delivered, GRATIS! Great customer service. Keep the metal greased and oiled and the tool will do you well. Thank You Lifetime.

I liked this composter a lot at first. Now the locking mechanism on both sides is so rusted it’s very hard to get them closed completely. I thought I had it closed enough yesterday (but evidently didn’t) and and of course it dumped half baked compost all over the place when I turned it. What a mess. I’m going to call the manufacturer to see if their lifetime warranty is, in fact, that. It’s only about 5 years old.

Corner parts for my composter have fallen out and become lost over many years of use. I requested to purchase a few of these corners, but, was immediately answered that I would be shipped replacement parts. A whole set of corners was immediately sent at no cost to me. I am so impressed with Lifetime’s service and also their product quality. We have several other products from Lifetime, and have never had an issue. Great company that stands by their products!

[This review was collected as part of a promotion.] I bought my double bin rotating composter about 1yr ago. I absolutely love it! It works well, but my hinges rusted very quickly and broke. My pins that keep the barrel from rotating also broke. I can't rotate it any more because since the hinges broke the tops wont stay on. I am hopeful Lifetime will at least replace the hinges and pins. I can't imagine buying a brand new composter at this point. Please help.

Yes the metal internal parts rust. But simply coating with spray on oil like WD40 or spray lithium grease will give more years of service. Spray the hinges and latch mechanism every 3 months or so helps a lot. But Lifetime should really make a design with stainless steel for the internal parts, that would solve many problems. Also cover the composter during rain to keep your mix from getting too wet. I got 2 giant plastic bags and simply drop a bag over each bin.

Bought from Costco even after reading about various problems on assembly. It was delivered when promised but the boxes looked like they went through the war. The wife made the driver stay until she inspected everything. I reviewed the instructions and made myself familiar with all the parts. I assembled it in 2hrs 45min by myself. The directions were very good and I had no problem.Can't wait for the first batch of compost.

The dual tumbler is about 4 years old. The hinge broke and i finally decided to replace it. Couldn;t find one that worked at the local hardware store so i decided to see if i could get one from Lifetime. To my surprise, not only can I get one, but I get it for free!! I just assumed once it was sold they would be like so many other manufacturers - it was mine at that point. Nice to be pleasantly surprised

Overall, this is a good product, but it does have a couple of flaws. The basic design and construction is very good. The unit is sturdy and stable, and the bins rotate freely. I have had mine over a year now, and I agree, the catch mechanism does tend to rust and jam, and definitely should have been made rust proof. By definition, the environment for the catch is going to be damp and corrosive. I fixed (sort of) the issue by spraying the mechanism with WD40 when needed. So far that has kept the catches operating. The other issue is the locking pin. The one on the right just snapped!. This is the bin I use for kitchen scraps, so it got much more use than the other one. In the kitchen I collect organic waste such as peels and cores in a counter top container. When it fills, I empty it into the compost bin, and rotate the bin a few time to mix. I usually stop the bin by letting the locking pin re-engage as the drum rotates. Apparently this is too much for the pin to withstand.

Quite difficult to put together. If would have been very helpful if each panel had been marked with its part number. It definitely is a two person assembly. As to its function: supurb! Cooking has never been easier. The aeration is terrific from all sides as well as the center. As an added plus, there is no longer any heavy lifting and constant turning over to distribute oxygen. This is a best buy

I bought this 2-3 years ago from BJs and has definitely made composting easier and neater. Over time the corners have fallen out and the hardware inside the tumbler has rusted together. I was able to lubricate the hardware in one barrel with WD40 but the other is rusted solid and handle will not turn so lid can't latch closed. Customer service ordered new hardware which is backordered so it seems many are having same problem. Hopefully next time they will consider using galvanized metal for parts that are exposed to moisture for extended periods.