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Customer reviews for Serta Motion Air Adjustable Base for
Serta Motion Air Adjustable Base
4.1 out of 5 stars
stars496 ratings230 reviews
  1. 5 stars63% (312)
  2. 4 stars17% (82)
  3. 3 stars5% (25)
  4. 2 stars3% (17)
  5. 1 star12% (60)

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Showing 81-90 of 230 reviews
Dec 12, 2021
G H
1 out of 5 stars review

Something is still missing

After waiting for 2 months I called to inquirer about the Seta Motion Air King Adjustable Base. It finally arrived. When assembled there was not motion. I am not sure if I should request a replacement or not. It looks good and fits well with my Serta mattress, order through Sam's Club but when plugged up and using the remote nothing happens. The head and foot racks are missing. The box arrived badly damaged, maybe the racks fail out. It looks good and holds the mattress well, but I chose this for the adjustability of the base. Someone please reach back to me. Thanks.

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner ErgoMotion and they will be able to assist you further. Please reach out to ErgoMotion at 1-888-550-3746. Thank you!

Jun 10, 2021
Kdehri01
5 out of 5 stars review

Nice frame

[This review was collected as part of a promotion.] I got this to go with the new memory foam mattress that I just got. First off let me say that I was very thankful that everything was color coded. This made it so much easier to put together. I was also very impressed with how quiet it is when you adjust the head of the bed. It seems quite sturdy which is a good thing when my 100 plus pound dog come running at full speed to jump on the bed.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jan 4, 2022
JGB
5 out of 5 stars review

Excellent product

The queen is 100 pounds so be prepared to deal with a large clumsy unit to assemble. It's best to have two people put it together however I did it myself at 80. To ease in sliding the bed in the future for cleaning etc, I installed sliders under each leg. The base height is adjustable with 3 inch long sections for each leg that screw into each other to lengthen or shorten the legs. No head-board hardware is included and is an expensive add on. The assembly is a little confusing because the pictures are very small for the area where motor linkage is installed to the frame but color coded dots help sort that out. The reason for two people to assemble the base is to keep from damaging the frame where the legs screw into it. To get around that I installed the legs on one side only, then flipped the frame over to rest on a foot stool high enough to then screw the remaining legs into the frame. The queen will fit in a medium sized SUV like our 2019 Mazda CX5 at an angle with rear seats down and passenger seat forward enough to fit the box, rear hatch will close. I would buy this base again.

Helpful?5HO707XGI7VS13784015552
Feb 21, 2022
gny
2 out of 5 stars review

Nothing special. Put your money into a better matt

A really great mattress is a better investment. When the newness wears off, its just a canvas. Motion to us meant it had vibration. Of course it moves if it is an adjustible mattress. There are better out there. I think you should only buy this if it is the least expensive. I feel as though we are going to regret giving away our box springs

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi There! We’re so sorry that your Serta Motion Air King Adjustable Base did not work out for you. Thank you for taking the time to leave a review. If you have any other questions or would like to speak to our team directly, please contact 1-888-240-1945. Thank you.

Jun 9, 2021
Lacylovey
5 out of 5 stars review

Best bed i ever had

[This review was collected as part of a promotion.] This base took a little while to put together but since it gas has been the best bed i have ever owned. It help with my back pain and help with my snoring at night. I tell everyone about my Serta bed now.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jul 16, 2021
jc180
5 out of 5 stars review

Verified Purchase

Works Great

Works Great

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Oct 11, 2021
Val
5 out of 5 stars review

Awesome

I purchased this for my mom who is 78 years old. After a recent stay at the hospital from Covid and a couple of nasty falls related to it. She need a different bed. So I wanted to get her an adjustable bed base. I found this one here. My mom loves it!! She doesn't have to worry about things under her bed now. She is able to use the remote and lift the base with the mattress and put things under the bed for extra storage. She is able to adjust the head and the foot to positions that make her more comfortable to sleep. If there were to be a Emergency Situation the EMS could actually raise her mattress up to be even with their stretcher making it much less strenuous on themselves as well as my mother. But I think it's worth the investment. The Adjustable base will sit down right inside your bed frame and no more box springs. It's worth the investment.

Helpful?5HO707XGI7VS13784015552
Jan 31, 2021
not a happy customer
1 out of 5 stars review

Serta motion air

metal went right through material when we setup manufacturing issue and was gonna send replacement however I am still waiting on courier service to pick up. With seeing the reviews and my own experience I don't want replacement furniture either. Courier service a no show on scheduled pickup and still waiting

Helpful?5HO707XGI7VS13784015552
Apr 1, 2022
Candy
2 out of 5 stars review

Can't adjust correctly to sleep without smothering

Only have had since March 21st. I'm only 5'2, and with a slight elevation we both slide off our pillows down into the mattress. What wakes me up is the fact I've slid so far down that I can't breathe. My husband is 5'7, and when he slides his feet hang off the bed. We can't sleep on it flat bc for some reason the head part is lower than the feet part (it's not level). Can we return to the club we purchased it from?

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hello Candy. We are sorry to learn of your experience with the Serta Motion Air King Adjustable Base. Please contact us at 1-888-240-1945 so we can get more information and assist you better. Thank you.

Jun 10, 2021
Jbrown304
5 out of 5 stars review

Great Sturdy Adjustable Base

[This review was collected as part of a promotion.] This adjustable base is very sturdy and comfortable. It was very easy to assemble right out of the box. The instructions were easy to follow and very clear on how to assemble the base. It will require two people to get it out of the box, one person to assemble, and then two people to flip it over to its legs. It comes with a remote and you can control the head or feet separately, or the head and feet together. The remote is very handy to have and make adjusting the base easy. The base also comes with a bracket to keep the mattress in place while adjusting the base so the mattress stays in place and doesn't slide around. The legs can be adjusted to different heights so your base isn'ttoo high or low to the floor. I would recommend this adjustable base to anyone in the market for one. Very sturdy and well made.

Review from Serta
Helpful?5HO707XGI7VS13784015552