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Customer reviews for Serta Motion Air Adjustable Base for
Serta Motion Air Adjustable Base
4.1 out of 5 stars
stars
496 ratings230 reviews
  1. 5 stars63% (312)
  2. 4 stars17% (82)
  3. 3 stars5% (25)
  4. 2 stars3% (17)
  5. 1 star12% (60)

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Showing 71-80 of 230 reviews
Jul 5, 2021
Reviewer name: cmp
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Diff assembly, normal sheets do not stay in place

Hard to assemble legs..seemed like some were bent and could not put to 12" height as all were not useable. But it does work well, except normal sheets do not stay put at top of bed.

Helpful?5HO707XGI7VS13784015552
Jan 28, 2022
Reviewer name: Ash
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good adjustable base for the price

The base fit well inside our bed frame. The instructions though were not clear and appear to have been for a different model. Was pleased with the fast delivery,

Helpful?5HO707XGI7VS13784015552
Feb 8, 2021
Reviewer name: Sammy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Factory defect and torn top

I really like the motion bed however it arrived damaged and that is why the 3 star rating. I have been working on a resolution for weeks. The mattress was torn and the frame had a factory defect. Disappointed with customer service.

Helpful?5HO707XGI7VS13784015552
Jun 7, 2021
Reviewer name: ShaeLae
Walmart Associate
5 out of 5 stars
5 out of 5 stars review

Favorite Item! Easy to install.

This adjustable base is my favorite item to date. It makes my bed 10x more comfortable and is super easy to use with the handheld remote. It was extremely easy to put together, but you will definitely need two people because it's very heavy.

Helpful?5HO707XGI7VS13784015552
Feb 6, 2021
Reviewer name: LBinCSTX
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good, not perfect

For the price, it its pretty good. However for safety's sake, it should have a button to go flat with one touch. as it is you have to hold the down button until the bed is flat.

Helpful?5HO707XGI7VS13784015552
Jul 9, 2021
Reviewer name: SacMamma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Smooth bed and great deal

Excellent deal… seems like a solid frame and well laid out. The instructions were pretty easy to follow and it didn't take too long to assemble. The bed operates smoothly and quietly. Seems like it will be good value for the price.

Helpful?5HO707XGI7VS13784015552
Feb 26, 2025
Reviewer name: Ram
5 out of 5 stars
5 out of 5 stars review

It is working great

This adjustable bed is working great. I want to know the size of the screw thread M8 or M10. I would like to replace one stackable 3" with 2" to replace

Helpful?5HO707XGI7VS13784015552
Jul 16, 2021
Reviewer name: jc180
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works Great

Works Great

Helpful?5HO707XGI7VS13784015552
Jan 18, 2021
Reviewer name: amax
1 out of 5 stars
1 out of 5 stars review

broken

The box came in completely destroyed. We tried to put it together but there was bent metal and ripped yes I said ripped bolt holes. Absolutely no way to get this together. I'm so sad my bed is completely taken apart, and now I don't know what is going to happen. I called customer service and they said they were escalating it and it would take 72 hours together a response.... umm what!?! So now we are stuck. Very sad. Hopefully sams makes it right and fast.

Helpful?5HO707XGI7VS13784015552
Nov 7, 2021
Reviewer name: Elaine
2 out of 5 stars
2 out of 5 stars review

Air Bef

Everything went together good. However, I am able to feel when my husband moves. The bed shakes. We have a king size. We bought a new Tempurpedic mattress and did not notice movement in the showroom. They had their mattress on a Sealy. Is this common?

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hello Elaine! We are sorry that the Serta Motion Air Adjustable base has not met your expectations. This product is manufactured by our licensed partner ErgoMotion and they will be able to assist you further. Please reach out to ErgoMotion at 1-888-550-3746 or email info@ergomotion.com. Thank you!