Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta Motion Air Adjustable Base for
Serta Motion Air Adjustable Base
4.1 out of 5 stars
stars496 ratings230 reviews
  1. 5 stars63% (312)
  2. 4 stars17% (82)
  3. 3 stars5% (25)
  4. 2 stars3% (17)
  5. 1 star12% (60)

Member photos

  • +19 images
Sort by |
Showing 91-100 of 230 reviews
Feb 21, 2022
gny
2 out of 5 stars review

Nothing special. Put your money into a better matt

A really great mattress is a better investment. When the newness wears off, its just a canvas. Motion to us meant it had vibration. Of course it moves if it is an adjustible mattress. There are better out there. I think you should only buy this if it is the least expensive. I feel as though we are going to regret giving away our box springs

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi There! We’re so sorry that your Serta Motion Air King Adjustable Base did not work out for you. Thank you for taking the time to leave a review. If you have any other questions or would like to speak to our team directly, please contact 1-888-240-1945. Thank you.

Dec 12, 2021
G H
1 out of 5 stars review

Something is still missing

After waiting for 2 months I called to inquirer about the Seta Motion Air King Adjustable Base. It finally arrived. When assembled there was not motion. I am not sure if I should request a replacement or not. It looks good and fits well with my Serta mattress, order through Sam's Club but when plugged up and using the remote nothing happens. The head and foot racks are missing. The box arrived badly damaged, maybe the racks fail out. It looks good and holds the mattress well, but I chose this for the adjustability of the base. Someone please reach back to me. Thanks.

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner ErgoMotion and they will be able to assist you further. Please reach out to ErgoMotion at 1-888-550-3746. Thank you!

Aug 1, 2022
fshrmn1961
1 out of 5 stars review

quit working in less than 3 weeks

Purchased the motion air base online in May. Had to wait until mid July for delivery. The base has quit working in less than 3 weeks time. I called customer support and have to start a warranty claim. Hopefully the claim process will not take as long as the initial delivery.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jan 30, 2021
Ozone
1 out of 5 stars review

Terrible

This is the second one, and it also came in damaged. The bolt holes are miss drilled, and some holes are torn metal. I'm glad I checked before I unboxed it this time. Dont buy, you'll regret it. Back to Sam's it goes. There is no way the manufacturer doesn't see this, they clearly dont care.

Helpful?5HO707XGI7VS13784015552
Jun 10, 2021
Nicky1983
5 out of 5 stars review

Exactly what I needed!

[This review was collected as part of a promotion.] I have been wanting one of these for awhile now. The bed adjusts up and down a lot. I love being able to sleep with my feet slightly elevated. Nights when I have heartburn I just raise the back some. Now that I can get comfortable I sleep so much better! If you have a tv in your bedroom get ready for comfort while watching! On a side not the bed is on the heavy side. You'll probably want two people to lift it and assemble it. Assembly is pretty easy , but the weight makes it a bit tricky.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Apr 1, 2022
Candy
2 out of 5 stars review

Can't adjust correctly to sleep without smothering

Only have had since March 21st. I'm only 5'2, and with a slight elevation we both slide off our pillows down into the mattress. What wakes me up is the fact I've slid so far down that I can't breathe. My husband is 5'7, and when he slides his feet hang off the bed. We can't sleep on it flat bc for some reason the head part is lower than the feet part (it's not level). Can we return to the club we purchased it from?

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hello Candy. We are sorry to learn of your experience with the Serta Motion Air King Adjustable Base. Please contact us at 1-888-240-1945 so we can get more information and assist you better. Thank you.

Jan 31, 2021
not a happy customer
1 out of 5 stars review

Serta motion air

metal went right through material when we setup manufacturing issue and was gonna send replacement however I am still waiting on courier service to pick up. With seeing the reviews and my own experience I don't want replacement furniture either. Courier service a no show on scheduled pickup and still waiting

Helpful?5HO707XGI7VS13784015552
Jan 24, 2024
Cr
5 out of 5 stars review

Verified Purchase

Great value

Awesome cheaper than the one i bought for my ex🤣🤯

Helpful?5HO707XGI7VS13784015552
Dec 4, 2023
Helen
4 out of 5 stars review

Verified Purchase

Need someone to put together!

This is quite heavy takes two to put together. So far it is working good.

Helpful?5HO707XGI7VS13784015552
Jul 1, 2021
MBB
5 out of 5 stars review

Verified Purchase

Good for price

Good quality for the price

Helpful?5HO707XGI7VS13784015552