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Customer reviews for Serta Motion Air Adjustable Base for
Serta Motion Air Adjustable Base
4.1 out of 5 stars
stars
496 ratings230 reviews
  1. 5 stars63% (312)
  2. 4 stars17% (82)
  3. 3 stars5% (25)
  4. 2 stars3% (17)
  5. 1 star12% (60)

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Showing 91-100 of 230 reviews
Mar 12, 2021
Reviewer name: ktrhea24
5 out of 5 stars
5 out of 5 stars review

Love It!

I have been wanting to get an adjustable base for a while now and I am so glad that I did! We can sit it up a lot to watch TV or read in bed, or just a little to help elevate with snoring or congestion. It it very heavy however my husband I were able to bring it inside and assemble on our own. Assembly was very easy.. we did have an issue after plugging it in that it did not work right away, however after about a 2 minute call to customer support we were good to go! You will not regret buying this base.

Helpful?5HO707XGI7VS13784015552
Dec 12, 2021
Reviewer name: G H
1 out of 5 stars
1 out of 5 stars review

Something is still missing

After waiting for 2 months I called to inquirer about the Seta Motion Air King Adjustable Base. It finally arrived. When assembled there was not motion. I am not sure if I should request a replacement or not. It looks good and fits well with my Serta mattress, order through Sam's Club but when plugged up and using the remote nothing happens. The head and foot racks are missing. The box arrived badly damaged, maybe the racks fail out. It looks good and holds the mattress well, but I chose this for the adjustability of the base. Someone please reach back to me. Thanks.

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner ErgoMotion and they will be able to assist you further. Please reach out to ErgoMotion at 1-888-550-3746. Thank you!

Jun 9, 2021
Reviewer name: Lacylovey
5 out of 5 stars
5 out of 5 stars review

Best bed i ever had

[This review was collected as part of a promotion.] This base took a little while to put together but since it gas has been the best bed i have ever owned. It help with my back pain and help with my snoring at night. I tell everyone about my Serta bed now.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Feb 6, 2021
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Horrible experience

One of the worst purchasing experiences I have had. The bolt holes were not lined up so we couldn't even assemble the stupid thing. On top of that the material the mattress lays on was torn. If you do try it make sure you don't throw the box away or tear it up too bad because they make you ship it back in the same box. The return was not very clear. Thankfully it's done and gone.

Helpful?5HO707XGI7VS13784015552
Jan 27, 2021
Reviewer name: Brian
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall great!

Overall I do really like this. The head/feet can be independently operated or operated in unison. I like to be partially inclined when I sleep and this helped a lot (back injury). I was surprised how much range of motion it has! The build quality is very good, but I had the two middle legs pull the nutserts out of the frame (I replaced these with regular nuts/washers) and the directions were actually not correct, but the quick start guide was. Fedex wasn't very gentle with it, and one of the shipping brackets pulled off (this wasn't used as it lays flat, so not a big deal). I would definitely buy it again. I did not contact Sam's about the issues I had, as I am capable of fixing those without a second thought, BUT just be aware - this is heavy and you may need to do the same with the legs.

Helpful?5HO707XGI7VS13784015552
Jan 31, 2021
Reviewer name: not a happy customer
1 out of 5 stars
1 out of 5 stars review

Serta motion air

metal went right through material when we setup manufacturing issue and was gonna send replacement however I am still waiting on courier service to pick up. With seeing the reviews and my own experience I don't want replacement furniture either. Courier service a no show on scheduled pickup and still waiting

Helpful?5HO707XGI7VS13784015552
Jun 10, 2021
Reviewer name: Kdehri01
5 out of 5 stars
5 out of 5 stars review

Nice frame

[This review was collected as part of a promotion.] I got this to go with the new memory foam mattress that I just got. First off let me say that I was very thankful that everything was color coded. This made it so much easier to put together. I was also very impressed with how quiet it is when you adjust the head of the bed. It seems quite sturdy which is a good thing when my 100 plus pound dog come running at full speed to jump on the bed.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Dec 4, 2023
Reviewer name: Helen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Need someone to put together!

This is quite heavy takes two to put together. So far it is working good.

Helpful?5HO707XGI7VS13784015552
Sep 18, 2021
Reviewer name: Tigger
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damaged

Damaged from the factory?

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hello Tigger, thank you for taking the time to leave a review. We would love the opportunity to address your concerns, please contact us at 1-888-240-1945. Thank you.

Mar 27, 2021
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works as advertised

Works great with our Winkbed mattress.

Helpful?5HO707XGI7VS13784015552