We ordered both the Big Stuff Swing Set and Climbing Dome together. Both were shipped together and both were confirmed as delivered together but in reality only the swing set arrived. I called Lifetime and was on hold for thirty minutes before connecting with a human. The rep I spoke with recommended I call the freight company directly as she would have to “jump through a lot of hoops” and it would take some time. I called the freight company directly and they confirmed our delivery came up short per their manifest. They said they would try to track it down across the three different hubs it passed through on its way to us. All told it took about an hour on the phone with two different companies. Who wants to do that? The following day Lifetime called and confirmed the dome had gone missing. They offered to resend it but it would take over a month in a best case scenario as it’s back ordered. I requested they cancel the order and credit us the funds, which I was told would take several weeks. I get wait times are long nowadays and things get lost but I was so disappointed that no apology or regret was conveyed. Maybe I expected better customer service ordering from an American company but a simple “we’re really sorry this happened” would have gone a long way.

This is a well made dome climber. However, the bars are spaced FAR apart and not ideal for a four year old. Maybe for 6 years and up. My four year old grandson couldn’t get his leg up to climb the dome. Wish the bars were closed together but guess he will have to grow into it. I’d recommend for kids 6 and up. Not younger.

The product came as it was described with the normal amount of shipping damage on the box but everything inside was protected. Putting this together took me about two hours doing it alone. If you do have a second person it is suggested especially when it comes to assembling the sections into the final Dome. However if you do not just make sure to have some four or five foot two by fours to help you prop up the parts while you assemble them. After you get a couple sections together and connect those sections it seems to hold itself up without much issue and a lot of your time will go towards stacking the bars in the proper order. The kids love it too and it is sturdy enough to hold an adult but I wouldn't jump up and down on it. I will try to update this after some time passes to let everyone know how it handles with the weather. I live in Kansas so I don't have a whole lot of salt to deal with but it will be sitting in an area that is exposed to consistent moisture from shade in the area. I think this product is currently worth its money and the children will definitely enjoy it.

This is a very sturdy climber. The directions were easily followed and my husband was able to assemble it himself until he needed my help just to hold pieces together while building the top layer. We installed our climber on a thick lawn and I was worried that we would need some sort of anchors to keep it in place, but it is very heavy and so we have had no problems with it being unstable. I can hang all of my weight off of one side of it to deliberately try to tip it over and it doesn't budge. It is a little large for my 4 year old grandson now, but with supervision and a small stool he is able to pull himself up, hang from the bars and drop to the ground safely (sticks the landing!). The metal bars don't get too hot to hold in the Colorado sunshine and they are easily gripped due to the coating. No problem giving this dome 5 stars!

My kids reqlly like yhe climbing dome. We have already installed 2 hammocksthat yhey love lounging in. Make sure to have atleast 2 people to help putting it together. I did mine all by myself and it was a struggle. If putting tovether alone make sure to have some sturdy items to lean against once you have to stand it up

Bought a Geometric dome climber play center for my grandkids and they have loved it! Some of the bars needed replacement! I called to get prices and Amy at Customer service was friendly and very helpful. When we got all the info, she told me that there would be not charge! WOW! What an unexpected blessing! This will definitely make me order again from your products!

Our 4 year old grandaughter liked it but the 28 month old is still too small to climb it.. Be aware when putting it together that there are 2 different sizes of green pieces ( the labels on the back aren't noticeable). Because of this we put it together wrong and had to spend time getting it put right after we finished the job. Otherwise we like it so far.

The dome came together pretty easily with a little help at the end from my husband, and has been easy to move when the grass needs to be mowed. I can even move it myself when I want to adjust the location of it. Most importantly, it is sturdy to climb on and my 7 year old daughter loves it!

I wanted something other than the typical swing set and I wanted to encourage climbing and creativity in the play. When I saw the climbing dome made by lifetime I ordered confident in the quality as I own other lifetime products. I’m glad I ordered the larger size as the neighborhood kids are using it too. I called customer service to order a part to replace one my son broke while putting the dome together (he was using too much torque) and the service representative was so helpful, wish I could get that kind of customer service from other companies. Lifetime holds the gold standard in quality of products and customer service for me!

My seven year old cannot get enough of this climber! I managed to build it with the help of my kiddo and two metal patio chairs, so if you are solo parenting this thing, it can be done! We managed to lose some of the handhold parts, and Lifetime sent us replacements quickly and for free. Great item and terrific customer service. Highly recommend!