We have had it for a month now and the grandkids love it. I do recommend going online and following the instructions as opposed to the written directions.

I bought this for my kids. The bottom pieces started to rust. I called and talked to Lifetime and they are sending me new pieces. I love a company that warranties their product. Thanks again.

I called customer service expecting to pay for a replacement piece that was damaged by one of my children and was surprised that they sent the part I requested free of charge - including free shipping! Very pleased, thank you.

Bought the climbing dome second hand, new, and not assembled. Parts were missing (not due to manufacturer) and had to order new ones. Ordering was very easy the parts person was very good to work with.

I had two missing pieces for my kids play done and they where very commentating and fast with getting me the missing pieces..... love that they stand by there products

Shipped very fast. Bought this for my grandkids....ages 6 & 5...they love it! Perfect for outdoor exercise, core strengthening, coordination and balance

My grandkids really like this jungle gym and were pretty upset when they couldn't play with it because a few of the bars were kinked . Lifetime followed up wonderfully and replacement parts were on the way in no time. Thanks!

My family has enjoyed our climber for years. It has survived 4 kids ranging from 4yr-13yr , 3 goats (who really enjoyed hanging out inside the structure) and 2 moves. Great company and great customer service.

Needed replacement parts and called the playground customer service number. My request was handled promptly and the experience was painless. Thank you for making it so easy.

Love this!!! I wish there was a hammock and seats to fit this model (there are ones that fit the smaller model). I ordered the seats and had to return them.