I needed to replace the hardware for our Geodome. I contacted customer service and they had the hardware shipped quickly and I received within a couple days.

Great item! I got this after my sister got one. Use the YouTube instructions with the paper instructions and read the reviews for better understanding on how to put together. Took about 3 hours. The kids love it!

The dome is sturdy and easy for all ages (grandkids are 4 - 16) to climb. When assembling, holes line up with difficulty. Isuggest assembling them all in reverse order on a blunt 10d nail.

Double check that all the parts are there. You might have to go purchase some. I was missing several bolts and nuts. Contacted Customer Service a couple days after I received the package and have yet to hear anything and it’s been over three weeks

Great fun for kids. Needs 2-3 people to assemble as it makes it easier. One piece came damaged and was replaced without questions quickly and easily.

Needed replacement parts and called the playground customer service number. My request was handled promptly and the experience was painless. Thank you for making it so easy.

Our kids (ages 8, 6, 4 and 2) play on our dome climber almost daily. The littlest one just drives his bike in and out of the dome, but the other three are little monkeys climbing all over it. I'm sure they'll love it for years to come.

Our daughter loves it. However, listing it as starting for a 3-year-old is a stretch. The climb to the first horizontal rungs is a really big one. My wife, who is 5'4" finds it really tough. Assemblies easily. I did it by myself.

We inherited a lifetime playdome from the previous owner of our home. Sarah at customer service provided us with new parts to replace the bars that had chipped and rusted. Totally unexpected but absolutely appreciated.

I was gifted an used climber and one tube was broken. I sent an email asking if I could buy that piece and they responded back right away with the order confirmation - free of charge!! Amazing!