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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,315 ratings1,546 reviews
  1. 5 stars82% (3,525)
  2. 4 stars9% (400)
  3. 3 stars3% (139)
  4. 2 stars2% (103)
  5. 1 star3% (148)

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Showing 361-370 of 1,546 reviews
Feb 9, 2022
Aruba2
2 out of 5 stars review

Verified Purchase

Nice size

Ordered in red, disappointed it looks more orange. Noted a scratch on the lid but decided to keep it. Had I not recycled the box, I would return it. The first time used, soft closed fine. Every time after use, the soft close works so far down then drops making an annoying noise. It serves it's purpose.

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Dec 11, 2025
JIMMY
2 out of 5 stars review

PLASTIC OPENER PART CRACKED IN HALF

Press with care This was the exact make and model of the one we replaced. Love that you don't need your hands to open the lid while cooking. The old one lasted a few years before the foot lever broke. Unfortunately, it's made of plastic and if stepped on too hard too many times, it wears the pivot point on the inside and breaks rendering the pedal useless.

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Nov 2, 2021
Lori
1 out of 5 stars review

waste of money

I’m so unhappy with my purchase. You step on the foot pedal gently, yet it flys open smacking the counter above. I’ve moved it further and further away to prevent this, so it basically has to sit in the middle of the room. In addition, the finger prints!! Constantly cleaning this thing! It’s maddening! Total waste of money!

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Mar 3, 2022
Dessa
1 out of 5 stars review

Verified Purchase

Trash can Broken foot pedal

Foot pedal was broken.

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reply from Customer Support Team

We would love to hear more about your experience.. Please contact us at help.tusa@tramontina.com Thanks!

Dec 7, 2020
texasguava
2 out of 5 stars review

So close to a great bin, but bad hinge design.

We have used this bin in our kitchen for a year. It’s build quality and durability are both great but we are getting rid of it due to a massive design issue. The hinge is outside and sticks out from the bin. The lid sticks out behind that even further when it goes up. This means that you cannot have the bin against the wall. If you do it will not open without scraping and scuffing your wall. It’s so unfortunate that they didn’t do a design with the hinge inside. If you don’t need the bin to be within three inches of a wall you are good, but if you have it anywhere that it will be close to a wall be prepared to see wall damage.

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Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

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reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance with your case.

Sep 27, 2024
MarthaS
1 out of 5 stars review

Rusting

Purchased two of these in charcoal color. Top inside lid is rusting around the lip. These cans were used in the kitchen under normal wear and tear. One is garbage. One is Recycle. Tried to return to Sam's Club in Riverview, FL where they were purchased, they stated that that they are not covered under the Sam's warranty listed on this product page which states: "Return this item for a full refund or replacement at anytime. Restrictions apply. Read the full policy." I contacted Tramontina but have not received a response yet. I do not recommend this product.

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reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Sep 20, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Good Quality

Good quality

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Sep 5, 2022
Lady J
5 out of 5 stars review

Absolutely Love the Bronze!!!

Nice size and elegant trash cN in the bronze. It has an inner trash can loner to pull out and keep bag on inside but I put mine old style way for first use. It was tight but worked. It looks elegant in my bronze accented kitchen. I am soooo glad I went ahead and brought this trash can. The price was more than I wanted to pay but much more reasonable than other trash cans made like this! Thanks

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Nov 17, 2021
Jsr
5 out of 5 stars review

Verified Purchase

Little pricy but love it

Love the colors

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