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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,315 ratings1,546 reviews
  1. 5 stars82% (3,525)
  2. 4 stars9% (400)
  3. 3 stars3% (139)
  4. 2 stars2% (103)
  5. 1 star3% (148)

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Showing 371-380 of 1,546 reviews
Jul 5, 2023
Michael
4 out of 5 stars review

Lasted a good while.

Enjoyed this for a number of years. Maybe 4-5 years? It was a little awkward to clean at times. It worked well. I thought I might be able to contribute some feed ack in this review to improve the model's weak point. The stepping platform underneath operates over a solit metal pin fulcrum. The stepping platform is what eventually failed. It cracked along the fulcrum. I have taken pictures with model number and plastic mold documentation.

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Mar 3, 2022
Dessa
1 out of 5 stars review

Verified Purchase

Trash can Broken foot pedal

Foot pedal was broken.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We would love to hear more about your experience.. Please contact us at help.tusa@tramontina.com Thanks!

Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

Helpful?4JTEQGMNTVTX13774172396
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance with your case.

Nov 2, 2021
Lori
1 out of 5 stars review

waste of money

I’m so unhappy with my purchase. You step on the foot pedal gently, yet it flys open smacking the counter above. I’ve moved it further and further away to prevent this, so it basically has to sit in the middle of the room. In addition, the finger prints!! Constantly cleaning this thing! It’s maddening! Total waste of money!

Helpful?4JTEQGMNTVTX13774172396
Feb 9, 2022
Aruba2
2 out of 5 stars review

Verified Purchase

Nice size

Ordered in red, disappointed it looks more orange. Noted a scratch on the lid but decided to keep it. Had I not recycled the box, I would return it. The first time used, soft closed fine. Every time after use, the soft close works so far down then drops making an annoying noise. It serves it's purpose.

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Oct 11, 2022
Connie
1 out of 5 stars review

The finish wipes off

I bought one of the in red a few years ago. Ever time I wipe it off with my sponge and dishwater, a little of the red finish comes off. I have places that it is down to the bare metal. I can’t remember what I paid for it, but I’m on here looking for another trash can and was shocked these are still being sold. Mine looks very crappy because of the finish. I would not recommend.

Helpful?4JTEQGMNTVTX13774172396
reply from Supplier Response

We apologize for the inconvenience, please email us help.tusa@tramontina.com for further assistance.

Nov 11, 2024
Wife2mom
2 out of 5 stars review

Inside rusts

We've had this trashcan for 3 months. Never letting the trash to get so full, causing it to touch the top of the lid. However, the inside of the lid is already starting to rust. Making it look gross. To combat this I've taken some shelf lining sticky paper and put it on the top of the inside of the lid. Looks better than the rust. Not what I'd expect for the price.

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Jul 16, 2022
Holly Downs
1 out of 5 stars review

poor quality fabrication

I loved this garbage can until I didn't. Stopped working several months after purchase. I thought it was a great can... so I foolishly tried again. The next can also broke in the same area. It is cheap plastic that is used in the foot push to the metal bars that lift the can lid. The plastic wore down and broke on two cans after a few months of use. I might be wrong, but I expected it to last at least 5 years. LOL truthfully, I wanted it to last forever.

Helpful?4JTEQGMNTVTX13774172396
reply from Supplier Response

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Sep 20, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Good Quality

Good quality

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Feb 7, 2026
SUZANNE
2 out of 5 stars review

Packaging was fine but the can has a scratch on the lid and smudges on the lid that will not come off with microfiber. Packaging selected if a problem don't return to the store, contact them directly. I sent them an email. First response was we received your email. Then nothing.

Helpful?4JTEQGMNTVTX13774172396