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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 3,751-3,760 of 3,771 reviews
Aug 4, 2024
Reviewer name: Dawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So comfy. I sleep much better. No more neck pain

Best pillows

Helpful?54IPP9DRL5JC13767370453
Jan 17, 2022
Reviewer name: Lee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pillows!

Well worth the price!

Helpful?54IPP9DRL5JC13767370453
Jul 30, 2021
Reviewer name: Dede
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Used to be beaded memory gelled

Not the original product

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Dede! We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

Dec 3, 2022
Reviewer name: Dawn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very hard not soft t all. Used 2 times went flat

Horrible pillows

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Dawn, we are sorry to hear about your experience with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100%-member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 16, 2021
Reviewer name: Scott
3 out of 5 stars
3 out of 5 stars review

Serta Gel Memory Foam Pillows

These are great pillows, whether I sleep on my back, side, or stomach. Saved alot of money by shopping at Sam"s Club.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We're sorry to learn that you're not having a 5-star experience with your mattress. We would love the opportunity to address any questions or concerns you may have. Please contact us at 1-888-240-1945. Thank you again for your review.

Nov 25, 2020
Reviewer name: Bcovi
1 out of 5 stars
1 out of 5 stars review

Terrible thin bag of foam open

Poor sewing of the thin bag of foam you get what you pay for. I’ll have to so it shut myself not worth returning.

Helpful?54IPP9DRL5JC13767370453
Dec 15, 2020
Reviewer name: Ava
1 out of 5 stars
1 out of 5 stars review

worst pillow ever

These are hard as a rock and super heavy. I could not even sleep on them. It is like sleeping on a lumpy rock. I would not recommend them.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Ava, We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

Oct 8, 2017
Reviewer name: Candiejo
3 out of 5 stars
3 out of 5 stars review

Would return if I could

Absolutely hated these pillows. To me they feel like more like the wad of a feather pillow, not happy at all.

Helpful?54IPP9DRL5JC13767370453
Aug 23, 2020
Reviewer name: Gigi
1 out of 5 stars
1 out of 5 stars review

These pillows stink terribly

I'm not sure why these pillows smell so bad!! I aired them out all day and they still smell awful. Very disappointed.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Oct 13, 2024
Reviewer name: Theresa5402
2 out of 5 stars
2 out of 5 stars review

Not worth it

No support

Helpful?54IPP9DRL5JC13767370453