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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 3,591-3,600 of 3,661 reviews
Jun 5, 2024
Mr C
2 out of 5 stars
2 out of 5 stars review

Too small

Super small pillows.Please get queen size 30x20. Love them but too small. Returning

Helpful?54IPP9DRL5JC13767370453
Jan 26, 2025
Samslady
2 out of 5 stars
2 out of 5 stars review

Too flat not fluffy at all but good for the price

Helpful?54IPP9DRL5JC13767370453
Dec 17, 2023
Kw
2 out of 5 stars
2 out of 5 stars review

Hard uncomfortable pillow

Too hard. No wonder it's cheap.

Helpful?54IPP9DRL5JC13767370453
Jan 8, 2019
Ankit
5 out of 5 stars
5 out of 5 stars review

Firm and cool as expected

These are somewhat firm pillows and are also very comfortable at the same time.

Helpful?54IPP9DRL5JC13767370453
Feb 17, 2020
Christie
5 out of 5 stars
5 out of 5 stars review

Great Pillow

Best pillow can't use another.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Nov 5, 2024
Smell
2 out of 5 stars
2 out of 5 stars review

Awful smell

I tossed them ..the chemical smell was horrible

Helpful?54IPP9DRL5JC13767370453
Aug 26, 2024
Smcc1
2 out of 5 stars
2 out of 5 stars review

No memory foam or cooling features

Lumpy and not cool at all. Totally disappointed in the product.

Helpful?54IPP9DRL5JC13767370453
Aug 18, 2021
Mrs Bryant
1 out of 5 stars
1 out of 5 stars review

Not what I expected

Very hard, not comfy at all, I want a refund!!!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Mrs Bryant, thank you for taking the time to leave a review. We are sorry to learn of your experience. Please contact us 888-999-0499. Thank you.

May 6, 2023
re
5 out of 5 stars
5 out of 5 stars review

love it

Best sleep thanks to this game changer I definitely sleep better now

Helpful?54IPP9DRL5JC13767370453
Sep 10, 2023
Airwolf
1 out of 5 stars
1 out of 5 stars review

Stone!

It's not good every time I remember the product my neck hurts.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!