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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
8,070 ratings3,674 reviews
  1. 5 stars57% (4,601)
  2. 4 stars15% (1,199)
  3. 3 stars10% (824)
  4. 2 stars6% (501)
  5. 1 star12% (945)

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Showing 3,591-3,600 of 3,674 reviews
Jan 26, 2025
Reviewer name: Samslady
2 out of 5 stars
2 out of 5 stars review

Too flat not fluffy at all but good for the price

Helpful?54IPP9DRL5JC13767370453
Feb 19, 2024
Reviewer name: Nunu
1 out of 5 stars
1 out of 5 stars review

Horrible smell

Smells horrible! Just like chemicals!

Helpful?54IPP9DRL5JC13767370453
Apr 14, 2024
Reviewer name: MC
1 out of 5 stars
1 out of 5 stars review

Terrible

Went flat within a week, and the zippers absolutely destroyed my pillow cases

Helpful?54IPP9DRL5JC13767370453
Apr 25, 2020
Reviewer name: Vborne925
5 out of 5 stars
5 out of 5 stars review

Love this pillow!

Keeps its shape & comfortable

Helpful?54IPP9DRL5JC13767370453
Aug 12, 2024
Reviewer name: Hotblooded
5 out of 5 stars
5 out of 5 stars review

Great pillow

Perfect amount of support for my back neck issues. Keeps me nice and cool throughout the night.

Helpful?54IPP9DRL5JC13767370453
Jun 22, 2024
Reviewer name: LULU
1 out of 5 stars
1 out of 5 stars review

JUNK

JUST CHOPPED UP FOAM, NOT COOLING NO GEL . ZIPPER TO COVER WAS BROKEN ALSO.

Helpful?54IPP9DRL5JC13767370453
May 18, 2019
Reviewer name: joe
5 out of 5 stars
5 out of 5 stars review

wow

great soft pillows soft and very thick best pillow ever

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Dec 17, 2023
Reviewer name: Kw
2 out of 5 stars
2 out of 5 stars review

Hard uncomfortable pillow

Too hard. No wonder it's cheap.

Helpful?54IPP9DRL5JC13767370453
Mar 14, 2020
Reviewer name: Kat
2 out of 5 stars
2 out of 5 stars review

The comfort is great

The smell is awful it gave me a headache.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Kat, We are sorry about your experience with the Serta Gel Memory Foam Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you

Jun 1, 2022
Reviewer name: Lawson
2 out of 5 stars
2 out of 5 stars review

Don't waste your money!!!!

I've only had them for 3 weeks & they're flat already!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Lawson. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!