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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
8,070 ratings3,674 reviews
  1. 5 stars57% (4,601)
  2. 4 stars15% (1,199)
  3. 3 stars10% (824)
  4. 2 stars6% (501)
  5. 1 star12% (945)

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Showing 3,461-3,470 of 3,674 reviews
Aug 12, 2024
Reviewer name: Spanky
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillows

Very good quality

Helpful?54IPP9DRL5JC13767370453
Jul 16, 2025
Reviewer name: Laura E
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not so fluffy

Pillows

Helpful?54IPP9DRL5JC13767370453
Mar 19, 2024
Reviewer name: Sunshine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Feels like butter

Great comfy pillows

Helpful?54IPP9DRL5JC13767370453
Jan 8, 2024
Reviewer name: Mrs Holloway
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too soft

Pillow was too soft

Helpful?54IPP9DRL5JC13767370453
Aug 18, 2025
Reviewer name: Emilio
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would like to say the place is very clean

The price is right

Helpful?54IPP9DRL5JC13767370453
Feb 20, 2024
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price

Great value

Helpful?54IPP9DRL5JC13767370453
May 1, 2021
Reviewer name: Chanel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

You need them

Super comfortable

Helpful?54IPP9DRL5JC13767370453
Aug 17, 2025
Reviewer name: Peggy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillows

Very comfortable

Helpful?54IPP9DRL5JC13767370453
Oct 24, 2024
Reviewer name: Diane
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Serta Cooling Pillow

Too soft

Helpful?54IPP9DRL5JC13767370453
Sep 6, 2023
Reviewer name: Joce515
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Zero cooling and bad smell.

Not cooling at all.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the cooling you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!