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Sams Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,341-3,350 of 3,565 reviews
Jan 8, 2023
Sherri Hacker
3 out of 5 stars review

Verified Purchase

Cooling gel

Cooling, good support

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Feb 26, 2024
Rob
5 out of 5 stars review

Verified Purchase

Recommend this product

Great product

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Jan 17, 2022
Lee
4 out of 5 stars review

Verified Purchase

Pillows!

Well worth the price!

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Apr 13, 2021
Adam
5 out of 5 stars review

Verified Purchase

Great

Great

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Dec 2, 2021
Panalo
1 out of 5 stars review

Verified Purchase

Firm pillows hurt my neck. Not using these

Firm

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reply from Serta Team

Hi there! We are so sorry to hear that you have not had a good experience with your Serta Pillows. If you wouldn’t mind, please call 1-888-999-0499 so we can assist you better. Thank you.

Oct 26, 2021
Desiree
5 out of 5 stars review

Verified Purchase

Pillows

Great buy

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Dec 3, 2022
Dawn
1 out of 5 stars review

Verified Purchase

Very hard not soft t all. Used 2 times went flat

Horrible pillows

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reply from Serta Team

Hi Dawn, we are sorry to hear about your experience with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100%-member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 24, 2024
Guadalupe Ramirez
5 out of 5 stars review

Verified Purchase

Fresh and comfortable

Comfortable

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Feb 18, 2023
No
1 out of 5 stars review

Verified Purchase

Don't buy

Garbage

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reply from Serta Team

Hi there! Thank you for your honest feedback, we're so sorry to hear that our Gel Memory Foam Cluster Pillows weren't a good fit. While we always strive to provide comfort for our sleepers, you don't have to feel stuck with something you don't love. You can initiate a return through Sam's Club by calling (385) 256-9674, and the team will be happy to guide you from there. Again, thank you for taking the time to share your experience, and let us know if we can assist moving forward!

Jul 30, 2021
Dede
1 out of 5 stars review

Verified Purchase

Used to be beaded memory gelled

Not the original product

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reply from Serta Team

Hi Dede! We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!