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Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Gramma

Comfortable

Ladies going thru the changes.This pillow may help

Pillow

Great comfort without the sacrifice of value

Lumpy

I've had these for over 50 nights now. I would not recommend them. They get hard overnight leaving your neck at a tilt. A recipe for waking up with a sore neck most days. Even when fluffed, they're mediocre. They felt great in the club, but at home they're bad.

This pillow does not hold up.

If you are big on the smell of things then this pillow is not for you. The pillow feels great but it has an awful rubber/ factory smell. I have aired the pillow out, washed the removable pillow cover, and sprayed it down with febreze. The smell will not go away. Unfortunately, I had to return the pillows.

Great pillow but smells AWEFUL

These used to be GREAT pillows! They were my favorites. After buying for our bedroom, I slowly replaced all of the bedrooms in the house with these. I went back to buy new ones for our room and these are TERRIBLE! They are nothing like what I have purchased in the past. So disappointed.

Changed

Purchased these as replacement pillows so didn't use for a few months.  When I unpacked and tried them I was very disappointed - they are terrible - very uncomfortable ! I have other Serta pillows but these are hard and lumpy.  Thought if we were patient they would "break in" - nope!  Gave 1 star but would like to give 0

Terrible

Very disappointed in the quality of this pillow. It’s lumpy (made of random bits stuff inside), does not cool and flattens within minutes of laying down. I found myself fluffing up the pillow throughout the night. I expected a higher quality product coming from Serta. I’m normally a very warm sleeper so having a cooling pillow was definitely enticing. Unfortunate that it didn’t help give my neck support or help me keep my body temperature down throughout the night.

Lumpy, Warm and Unsupportive

I’ve tried plenty of pillows that promised the “perfect night’s sleep,” but this one actually comes close. The balance between softness and support is spot-on — it cradles the head without swallowing it whole. I didn’t wake up with a stiff neck (a rare win in the pillow world), though if you like an extra-firm feel, this might lean a little too plush for your taste. The materials feel durable and breathable, so it doesn’t trap heat like cheaper alternatives. Overall, it’s not a magical cloud from the heavens, but it’s definitely earned a permanent spot on my bed.

A Pillow That Balances Fluff and Firm

Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos