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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,885 ratings3,681 reviews
  1. 5 stars57% (4,526)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (475)
  5. 1 star11% (899)

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Showing 1,981-1,990 of 3,676 reviews
Sep 27, 2024
Reviewer name: Brenda
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I think it should be fuller.

Cooling gel pillow by Serta

Helpful?54IPP9DRL5JC13767370453
Jul 30, 2025
Reviewer name: Flo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

N/a

Products and food are excellent

Helpful?54IPP9DRL5JC13767370453
Feb 20, 2024
Reviewer name: Slinc
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unexpected

Hard and doesn't contour as you move

Helpful?54IPP9DRL5JC13767370453
Jan 8, 2026
Reviewer name: DEBRA
2 out of 5 stars
2 out of 5 stars review

Serta cooling pillows

They have a chemical smell and are not cooling at all

Helpful?54IPP9DRL5JC13767370453
Nov 24, 2023
Reviewer name: Yvette
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Memory foam pillows

Awesome pillows. They work perfectly.

Helpful?54IPP9DRL5JC13767370453
Oct 5, 2021
Reviewer name: Member
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't Waste your $$

Super uncomfortable. So disappointed. Both me and my husband hated them.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We are so sorry to hear that you have not had a good experience with your Serta pillows. If you wouldn’t mind, please contact us at 1-888-999-0499. Thank you.

Nov 19, 2021
Reviewer name: DeeKing
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Heavenly!

Best pillows ever! Love them so much, that the have become Christmas presents for my family!

Helpful?54IPP9DRL5JC13767370453
Sep 15, 2024
Reviewer name: Julee
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not good

Not even worth the money. Very flimsy No support

Helpful?54IPP9DRL5JC13767370453
Feb 5, 2022
Reviewer name: cat lady
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

didn't like

they had a smell and were too thick on my neck

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 17, 2022
Reviewer name: Katherine
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's ok

It wasn't as soft as i would have liked

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Katherine, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!