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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 1,961-1,970 of 3,577 reviews
Nov 21, 2025
Patricia
1 out of 5 stars review

Cause %26 Effect???

I bought these because of Serta name %26 stated cooling effect without reading any reviews. Within days of use, my face broke out with severe allergic reaction, presumably from the chemicals. I threw them away and the rash went away. I can't prove cause %26 effect but I wish I had read the reviews before being tempted by packagine and price.

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Nov 21, 2025
Susan
2 out of 5 stars review

Bad chemical odor

I bought two sets of this pillow. The first set I picked up from my local store and I really liked them. The second set was shipped to me and when they arrived they had a terrible chemical smell. I thought they would air out but no luck so I put them thru the wash cycle and the odor didn't leave. I'm washing them a second time and if they still smell I guess they will go to the garbage because that's not anything a person needs to breathe in all night while sleeping.

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Aug 1, 2025
Gloria
2 out of 5 stars review

Verified Purchase

No

These pillows like sleeping on a cloud.You get a restful sleep

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Aug 3, 2025
David
3 out of 5 stars review

Verified Purchase

Cooling Pillows

They are ok but not great

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Aug 2, 2025
Dee
2 out of 5 stars review

Verified Purchase

Not cool

Not smooth. Very lumpy. Price dropped 2 days after I purchased a set.

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Jul 31, 2025
Oitnbered
1 out of 5 stars review

Verified Purchase

Like resting you head on a hot curb!

Like resting you head on a hot curb! No cool, not suited for use as a pillow

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Feb 20, 2024
Slinc
1 out of 5 stars review

Verified Purchase

Unexpected

Hard and doesn't contour as you move

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Oct 5, 2021
MT
3 out of 5 stars review

Verified Purchase

Not impressed.

Try are kind of hard and don’t spring back very fast when they get compressed.

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reply from Serta Team

Hello MT, thank you for taking the time to leave a review. Please contact us at 888-999-0499, so we can get more information and assist you better. Thank you.

Aug 7, 2024
Jeremy
5 out of 5 stars review

Verified Purchase

Review for Serta Gel Memory Foam Cluster Pillows 2

Great, comfortable pillow

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Jun 24, 2024
FirehorseLil
5 out of 5 stars review

Verified Purchase

Cooling pillows

Cooling pillows are very comfortable.

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