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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,885 ratings3,681 reviews
  1. 5 stars57% (4,526)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (475)
  5. 1 star11% (899)

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Showing 1,961-1,970 of 3,676 reviews
Jul 30, 2024
Reviewer name: StuLV
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

STINKS

It stunk so bad couldn’t even leave it out of the plastic bag to air out.

Helpful?54IPP9DRL5JC13767370453
Aug 6, 2024
Reviewer name: T Myers
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not eorth the hype

Pillows are poor quality.

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Feb 25, 2025
Reviewer name: Meemee Brown
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smell

Has almost a pine smell to it. Can't use it due to the smell

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Aug 16, 2025
Reviewer name: Not happy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Flat pillow

First time I used it, when I laid my head on it, was so flat.

Helpful?54IPP9DRL5JC13767370453
Oct 23, 2021
Reviewer name: lou
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

firm pillow

Very firm and keep their shape. Not mushy at all

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Dec 21, 2022
Reviewer name: LQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Decorative

Used to fill decorative shams so can’t comment on comfortability 😉

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Sep 15, 2024
Reviewer name: Julee
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not good

Not even worth the money. Very flimsy No support

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Jun 22, 2020
Reviewer name: TB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not cool at all....

Not what cv i expected at all

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reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Jan 5, 2025
Reviewer name: Cheryl
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pillow

The pillows are a bit hard

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Feb 20, 2024
Reviewer name: Slinc
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unexpected

Hard and doesn't contour as you move

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