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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 1,761-1,770 of 3,576 reviews
Jul 3, 2019
bontonborzoi
3 out of 5 stars review

Verified Purchase

Kind of Hard

The pillow seems hard. It is filled with bits and pieces; not actual memory foam like you would expect. One you lay your head down, it does not adjust as you toss and turn. I prefer my old real one-piece memory foam pillow. I'll use this for guests.

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Sep 24, 2021
2Busy4
4 out of 5 stars review

Verified Purchase

Recommend this to side and back sleepers

Didn’t feel cooling at all it’s feels more like a feather pillow. However I sleep better head melts into a space created by the pillow and your head and I don’t wiggle all night. So I would totally recommend this pillow for back and side sleepers.

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Apr 28, 2020
Sonia
4 out of 5 stars review

Verified Purchase

Buena calidad

Yo compre estas almohadas para mis hijos y les encantaron, son suaves y no se aplastan. Le di solo 4 estrellas por que cuando llegaron tenian un olor super fuerte y tuve que echar a lavar el cover.

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Oct 21, 2022
Trina
3 out of 5 stars review

Verified Purchase

Memory foam clusters pillow … ??

Ok these pillows are not what I was expecting. I’ve never actually seen a pillow like this before. I was expecting cool touch memory foam but got memory foam clusters instead idk how I feel about it bc this can’t be cleaned so idk.

Review from walmart.com
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Sep 26, 2023
Christeen
5 out of 5 stars review

Serta

This pillow is very comfortable and relaxing to use I would recommend this pillow and love the square shape perfect for the head or your back or elsewhere but it’s recommended and it’s 10/10 please order

Incentivized Review
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Oct 1, 2023
Tray
1 out of 5 stars review

Pillows

My wife and myself used these for a week. We have pillows better than these. After 2 days we decided to stop using because pillows aren’t comfortable at all. I don’t think these are memory foam they feel like regular pillows.

Incentivized Review
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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows is not providing you with the quality experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Apr 26, 2025
Len
5 out of 5 stars review

Verified Purchase

Great shopping experience

Just love the shopping at Sam’s , great variety of goods and products, friendly staff and I love checking out with my phone without people checking receipts or waiting my time like other stores.

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Feb 9, 2022
Saeed
3 out of 5 stars review

Verified Purchase

Pleased with this purchase

Exactly as advertised. I frequently over heat and this has been a huge relief. I would have preferred a more contoured shape, but I knew what I was getting.

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reply from Serta Team

Hello Saeed, we are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Aug 14, 2021
NML
4 out of 5 stars review

Verified Purchase

Good value

Pillows seem to help me not get hot while sleeping. My husband and I like them and we usually have different tastes in pillows. They seem to be holding shape and not going flat.

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Sep 2, 2018
JStiles
5 out of 5 stars review

Verified Purchase

We love these pillows.

These pillows are great! We have many! Over the years we have purchased many and they hold up! My kids are rough on them and they have survived them! They can be washed and dried as well!

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