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Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 1,721-1,730 of 3,576 reviews
Apr 24, 2023
Unhappy customer
1 out of 5 stars review

Verified Purchase

Not as described

Not as described, pic shows a solid foam pillow but in fact it is just shredded foam only, nothing solid. Returned immediately as it wasn't what I wanted

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reply from Serta Team

Hi there! Thank you so much for your candid feedback, we're sorry to hear the Gel Memory Foam Cluster Pillows weren't what you were hoping for. It sounds like you were able to reach out to Sam's Club directly and complete a return, but we're sorry that it came down to that. If you have any questions or would like guidance moving forward, don't hesitate to reach back out. We're here to help!

Dec 30, 2023
Roberts
1 out of 5 stars review

Verified Purchase

Not what you're thinking

This pillow is made of broken pieces of foam. I guess it's gel foam. This is NOT the memory foam you're thinking or wanting. Do Not Buy. Cheaply made.

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Oct 11, 2023
Mike
2 out of 5 stars review

Not bad for the price.

It is a great pillow. It is a little awkward because it is not a single entire piece there is like a bunch of tiny pieces that make the pillow. I personally did not like it much. But honestly for the price itself I will buy it.

Incentivized Review
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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. If you are looking to return, Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Jan 2, 2025
Cj
4 out of 5 stars review

Verified Purchase

Better than expected

More comfortable than expected. I normally don’t like foam pillows because they don’t support my neck properly. These do. I bought a couple more for my extra bedrooms.

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Aug 26, 2019
Gullyfish
5 out of 5 stars review

Verified Purchase

So comfortable

I bought the pillows for my guest bedroom, but they were so comfortable I kept them for my bedroom. Waiting for another sale so I can purchase another set.

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Sep 29, 2023
Danielle from FLA
5 out of 5 stars review

Feels great

These pillow's feel amazing. They have that turn over the pillow cold feeling all the time, it's almost like you feel like you're sleeping on a fan. I would definitely recommend these pillows to anyone that likes to have that cool feeling

Incentivized Review
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May 21, 2025
Cindy
1 out of 5 stars review

Verified Purchase

Shop in store not online 👏🏽

These pillows are nothing like the description the filling is not what I expected, these pillows should have been priced at two for $6 not what I paid ‼️

Review from walmart.com
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Aug 28, 2024
4799Hobbit
4 out of 5 stars review

Verified Purchase

Keeping cool

It is a cool pillow. Keeps slight cool feeling like the refrigerator when you open the door. Very hot tomes of year flip pillow over . Cool again. Very comfy also does not loose its fluff feeling.

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Sep 25, 2021
Diana
5 out of 5 stars review

Verified Purchase

Just what I needed!

I needed some new pillows because my old ones were not cutting it anymore, and these are just what I needed. The pillows are not too firm, and they're not too soft, they are just right.

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Mar 30, 2024
Kmpdh
5 out of 5 stars review

Verified Purchase

Pillow

Great pillow. Was unsure since pillow has pieces of foam gel is not a single molded pillow. But once in use they are not felt. Pillow melts/molds to your comfort

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