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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,188 ratings3,789 reviews
  1. 5 stars57% (4,682)
  2. 4 stars15% (1,220)
  3. 3 stars10% (830)
  4. 2 stars6% (505)
  5. 1 star12% (951)

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Showing 1,651-1,660 of 3,782 reviews
Sep 28, 2023
Reviewer name: Momof3
4 out of 5 stars
4 out of 5 stars review

Very comfortable and actually cool

These pillows are very comfortable. They actually cool which is awesome. They seem very firm at first but fall and conform a lot while you sleep. My husband liked that, I didn’t. Overall they are great

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Sep 29, 2023
Reviewer name: Moey
2 out of 5 stars
2 out of 5 stars review

Not that cooling hard pillow.

I got this pillow it’s not like what it says it’s not that cooling it’s hard personally, I prefer the king size pillow. Woke up with a stiff neck. Using it as a back pillow for now. Personally, I don’t recommend if you like soft pillows.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows is not providing you with the quality experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 27, 2023
Reviewer name: Em
5 out of 5 stars
5 out of 5 stars review

Great!

Its been a week since using these pillow and honestly they're pretty great! They're firm but soft at the same time. I'll need to buy more for my kids since they've liked it so much too. My husband is also a fan so thats a plus 😁

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Feb 9, 2022
Reviewer name: Saeed
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pleased with this purchase

Exactly as advertised. I frequently over heat and this has been a huge relief. I would have preferred a more contoured shape, but I knew what I was getting.

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reply from Serta Team

Hello Saeed, we are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 3, 2023
Reviewer name: RomanReviews
4 out of 5 stars
4 out of 5 stars review

4/5

We have had the product for days now and have enjoyed how comfortable they are. If you like a more firm and elevated type of pillow then these are the ones for you. They keep their shape and provide a good nights sleep!

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Jul 29, 2023
Reviewer name: Laura
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good

the pillows are very comfortable but when i purchased it i didn't realize it was cut up pieces of memory foam inside instead of a fully intact pillow. it still helps me sleep and was a really good price for 2 so can't really complain.

Review from walmart.com
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Apr 23, 2025
Reviewer name: Joshua R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love love love

I have been in love with these since I opened them and threw them in pillowcases on my bed. I often overheat during the night but these do a good job of keeping cool throughout the night. Not too firm and not too soft.

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Oct 3, 2023
Reviewer name: DAbe
5 out of 5 stars
5 out of 5 stars review

Cool, Soft & comfortable pillow= all night sleep!

Such a soft and comfortable pillow that's somewhat adjustable too! The foam blocks inside the pillow can be fluffed up to make the pillow thicker and after laying down, it confirms perfectly around while still being cool for a great night sleep!

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Oct 2, 2023
Reviewer name: Linwood H
5 out of 5 stars
5 out of 5 stars review

No Flip Pillow

Usually when I wake up during the night I flip the pillow over to the cold side. With this pillow I don't need to flip it. This pillow has a medium softness with plenty of give to it. This 2pack is well worth it

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Jun 15, 2021
Reviewer name: SueMe
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not exactly what I need

I don't feel like these are cooling gel at all. They just seem like a regular pillow, but a little heavier. I wish they were easier to conform to the shape I need for my neck.

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