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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 1,641-1,650 of 3,576 reviews
Apr 21, 2026
Frankiebabynm
1 out of 5 stars review

Who knows where to find the good version still?!?

Horrible! Nothing like the version a few years ago. I loved them so much I stockpiled extra in case they ever stopped selling them. Was switching them out for new ones and they have nothing in common, feels like youre sleepng on a flat pillow out of stuffing. Old one is plain, new has pattern

Helpful?54IPP9DRL5JC13767370453
Apr 14, 2026
anonymous
1 out of 5 stars review

Unbelievably Angry

I got a set of these pillows years ago. They started to wear out (it's been at least 10 years). So I got a new set. Out of the box they smelled SO bad. It was a terrible chemical smell. I thought I'd air them out. A week later still terrible. So I took a look at the care instructions and washed accordingly. Hopefully to get the smell out. The pillows then fell apart leaving me a big mess to clean up. However they changed these is terrible and I won't be getting another set.

Helpful?54IPP9DRL5JC13767370453
Dec 1, 2020
GEBPR
5 out of 5 stars review

Verified Purchase

Great pillows. Great price.

I've purchased these pillows for the last few years and like them very much. I especially like the washable cover and that they can be "fluffed".

Helpful?54IPP9DRL5JC13767370453
Sep 13, 2024
peggy
4 out of 5 stars review

Verified Purchase

pillows become flat after use for a few weeks

pillows are super thick and after laying on them for a couple weeks there don't as much support as i thought they would

Helpful?54IPP9DRL5JC13767370453
Aug 8, 2021
BJones
5 out of 5 stars review

Verified Purchase

For the money, best pillow I’ve ever had

So happy about the price of these pillows and the fact that they are comfortable and have cooling gel! Nothing worse than a hot pillow!

Helpful?54IPP9DRL5JC13767370453
Jul 9, 2024
Slater
2 out of 5 stars review

Verified Purchase

Not effective at cooling

These pillows do not stay cool. Although they were not very expensive I’d rather pay a little more to get the cooling that’s advertised

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Nov 11, 2024
MM
4 out of 5 stars review

Verified Purchase

Good but chemical odor

Very comfortabke pullow but it has a lot of chemical smell. Its been seveeal weeks and i can stoll smell it

Helpful?54IPP9DRL5JC13767370453
Feb 15, 2023
JB
3 out of 5 stars review

Verified Purchase

Stinky

These used to be so much better. However this time around they had a horrible chemical smell that did not dissipate after three weeks plus

Helpful?54IPP9DRL5JC13767370453
Aug 9, 2024
Bobby
4 out of 5 stars review

Verified Purchase

Pillows

These are good quality and seem like they will hold up well. These are foam pillows and have a good amount of loft

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Aug 14, 2021
DISAPPOINTED SHOPPER
1 out of 5 stars review

Verified Purchase

A WASTE OF MONEY

I HATE THESE PILLOWS WITH THE CUT UP MEMORY FOAM PIECES...WHAT HAPPENED TO REGULAR FIRM PILLOWS...IS IS A WASTE OF MONEY

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, thank you for taking the time to leave a review. We're sorry to learn of your dissatisfaction. Please contact us at 888-999-0499 so we can get more information to assist you better. Thank you.