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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 141-150 of 3,661 reviews
Jul 1, 2026
Melissa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

i would give a zero if i could, and complete trash pillows. cheaper price point , but still trash!

Review from walmart.com
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Jan 18, 2026
Javarunner
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

This product is highly recommended and I will purchase again and has been added to my favorites list.

Helpful?54IPP9DRL5JC13767370453
Mar 19, 2019
Lolsen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They stink!

Got these a few weeks ago and thought I could air them out for the smell to go away but they still stink

Helpful?54IPP9DRL5JC13767370453
Jan 19, 2026
kimberly
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Super lumpy just cut up memory foam no support although it’s better than nothing but not much better

Review from walmart.com
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Mar 14, 2026
RH
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Serta pillow uncomfortable

I tried using the pillow 1 night and it was very uncomfortable and really bothered my head and neck. I went back to using my old pillow.

Helpful?54IPP9DRL5JC13767370453
Dec 24, 2022
Espi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible pillows.

These pillows were trash. Should have listened to the reviews. Even tried putting both in one pillow case and somehow it still goes flat!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 9, 2026
Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great firm pillows

I purchased 2 and came back to purchase 2 more pillows. $13 for two amazing pillows no wonder they sold out quickly.

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Jan 5, 2026
Celia25
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy pillows

Fluffy pillows adjust to your head. The interior is a bunch of cut pieces of foam so it can be squeezed to how you want.

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Aug 14, 2024
Gina LaVoy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unbearable

It was immediately very uncomfortable I couldn’t sleep on it one night had to remove it from my bed. I don’t recommend them if they were free.

Helpful?54IPP9DRL5JC13767370453
Mar 30, 2024
Md
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not much support.

These pillows were promising because they feel firm, but flatten out after laying on them for more than 10 minutes.

Helpful?54IPP9DRL5JC13767370453