Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos

  • +1989 images
Sort by |
Showing 1,321-1,330 of 3,475 reviews
Jul 28, 2024
Andy
3 out of 5 stars review

Verified Purchase

Just so-so

They do cool, but I've had them airing out for a couple weeks and they still have a funky smell. They are also a bit lumpy. But definitely an acceptable pillow for the price.

Helpful?54IPP9DRL5JC13767370453
Oct 15, 2023
Sam
5 out of 5 stars review

Highly recommend

Very soft and a much relaxing night of sleep. Keeps you cool all through the night but not too cold. Perfect amount of filling inside and no need to adjust. My husband also loves it and says it's one of the best pillows he has ever had.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Jul 23, 2024
AS
5 out of 5 stars review

Verified Purchase

Glad I bought these. Price is also reasonable!

I was hesitant to buy these pillows because I get sick of buying them and then they just don’t work out. However I am so glad I bought these. For once I actually found a pillow I like! For a reasonable price as well.

Helpful?54IPP9DRL5JC13767370453
Mar 21, 2022
Tee
5 out of 5 stars review

Verified Purchase

Repeat Purchase

This is my second set. One star ⭐️ off due to the smell, let ‘em breathe for a bit. Great pillows, supportive yet contour to your body…can’t beat the price!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Tee. Thank you for your review. We're sorry to learn that you're not having a 5-star experience with your Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jun 25, 2024
Kenkar
4 out of 5 stars review

Verified Purchase

Serta Gel Memory Foam Cluster Pillows 2-pack

They work great. If you want them thicker, just punch on the sides or pick up and shake. My last set lasted several years. I don't wash the inside memory form, only the outside zippered case. Great price.

Helpful?54IPP9DRL5JC13767370453
Feb 18, 2025
Tntsta
1 out of 5 stars review

Verified Purchase

Cooking pillow

I really don’t like the pillow, it’s like little chunks of foam instead of one firm pillow. It crumples into little tiny ball at nite and doesn’t hold it’s shape.

Helpful?54IPP9DRL5JC13767370453
Jul 26, 2021
Ebony
5 out of 5 stars review

Verified Purchase

Heavenly

These pillows are so great and soft I can’t wait to put my head on them.. I also love how they keep there sharp and can with a cover and can be washed as well.

Helpful?54IPP9DRL5JC13767370453
Dec 1, 2022
Cassandra
3 out of 5 stars review

Verified Purchase

Soft, cool to ugh 😑

I was really excited about this pillow as I ordered it, but a few nights in, it was NOT as comfortable as betrayed. Not recommending this one. Price was good, but not a good pillow

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Cassandra. Thank you for taking the time to share your experience with the Serta Gel Memory Foam Cluster Pillows. We are sorry to hear you're not finding the pillows comfortable anymore. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499.

Aug 21, 2024
Colleen
1 out of 5 stars review

Verified Purchase

Very hard

Pillows are very hard and high. They do soften around your head. Gives you a neck ache. They are not cooling. My husband threw his away. I would not purchase again.

Helpful?54IPP9DRL5JC13767370453
Aug 23, 2024
VicciL
2 out of 5 stars review

Verified Purchase

They go flat fast

Can’t say I notice cooling after about 5 minutes of use. They go very flat, so expect to use 2 at a time or like a minimal lift. For the price I guess I shouldn’t have expected them to live up to the hype they make.

Helpful?54IPP9DRL5JC13767370453