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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 121-130 of 3,478 reviews
Dec 15, 2025
Billy
1 out of 5 stars review

Verified Purchase

Worst pillows ever

Worst pillows I have ever bought. Went completely flat first night and never fluffed back up. Zero support and zero cooling

Helpful?54IPP9DRL5JC13767370453
Jan 20, 2026
Mickie Rae
5 out of 5 stars review

Verified Purchase

Best pillows for side sleepers

I love a good pillow that I can mold and fold and stays cool. This is my perfect pillow! I hope they never stop selling them!

Helpful?54IPP9DRL5JC13767370453
Jul 30, 2025
Brit
5 out of 5 stars review

Verified Purchase

Go Back for More!

Wonderfully comfortable and the cooling really works especially with a silk pillowcase. Love them! Should have bought another set.

Helpful?54IPP9DRL5JC13767370453
Nov 3, 2025
Jb14
1 out of 5 stars review

Verified Purchase

Smelly

Smelly. Like there were a lot of VOCs off gassing from them. We ended up returning them. They smelled like paint.

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Oct 9, 2025
themom
4 out of 5 stars review

Verified Purchase

I'd buy more

Pretty Good. Good bounce back when sleeping. Sometimes need refluffing for that extra think look and feel. Does not go flat like some other pillows.

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Jan 19, 2026
kimberly
2 out of 5 stars review

Verified Purchase

Super lumpy just cut up memory foam no support although it’s better than nothing but not much better

Review from walmart.com
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Sep 5, 2019
Mimi
1 out of 5 stars review

Verified Purchase

Smell

Let pillows air out for weeks as recommended by manufacturer. Still have a chemical smell to me. will be returning.

Helpful?54IPP9DRL5JC13767370453
Jan 14, 2026
Michelle
5 out of 5 stars review

Verified Purchase

I am pretty picky about pillows. These are cooling, memory foam and just the right firmness for me.

Review from walmart.com
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Dec 26, 2017
Side Sleeper
4 out of 5 stars review

Verified Purchase

Great for the price

Like the "torn up" memory foam that makes up this pillow. Has a little more give because of this filling.

Helpful?54IPP9DRL5JC13767370453
Dec 24, 2022
Espi
1 out of 5 stars review

Verified Purchase

Terrible pillows.

These pillows were trash. Should have listened to the reviews. Even tried putting both in one pillow case and somehow it still goes flat!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!