We used these pillows for the last week in our master bedroom. The pillows are comfortable but I was really looking forward to a cooling effect, especially with this summer heat, but unfortunately these pillows did not deliver that. Still a comfortable choice if you’re not interested in cooling pillows.

I use these pillows in my bed room they’re soft to the touch with a slight firmness. They’re very comfortable. My only dislike about this product is the smell. It’s has a slight chemical smell to them. They smell did go away after a few days. Other than that they makes a great addition to your bed as fill in pillows.

The pillows are very soft, firm in all the right ways without being uncomfortable in any capacity. They keep their shape through the night and are easy to fluff up. May only dislike was they had a weird chemical smell apron opening, but that went away before I even used them the same night. Make sure to air them out, otherwise they are some ogre the nicest pillows I’ve ever own. My boyfriend also used one for a few nights and now he wont give it back!!

This pillow is made of small pieces of memory and gel foam. It offered nice support for my neck and head. The pillow is thick and doesn't sink right down but rather cradles your head while you sleep. The cooling effect is really nice, I sleep more soundly because of it. It has a removable outer case that zips off for easy washing.

I tried so hard to love this pillow, I really did. I gave it about two weeks to grow on me and unfortunately it never did. It’s too soft for me and flattens under my head pretty quickly while the sides stay fluffy and it’s almost a little claustrophobic. The other issue I have is it gets really hot. I’ve seen pillows advertised as cooling before and thought it was nonsense because I’ve never felt a hot pillow but I certainly have now. My hunt for the perfect pillow continues.

These pillow are great for those who want a nice firm pillow. They are very firm! I didn’t feel the cool touch through the pillowcase, I’m not sure how the cool touch part of the pillow would work With a pillowcase on it. All in all, if you like a firm pillow, this is your pillow!

These pillows are comfortable. Cooling effect as advertised. Good quality as can be expected from a Serta product. If there were one improvement, it would be the amount of stuffing in the pillows. They are a little flat, so you need to double them up to get enough rise for a good night’s sleep. I would buy again if the price is correct.

I have a neck injury and after purchasing dozens of pillows, I finally found one that supports my neck. It molds to my neck and head. I'm a side sleeper and so far it has helped me snore less. I can easily form/tuck the pillow around my neck for additional support on my head and it stays that way not to mention that the material is cooling. I bought my mother and my children a set as well. Awesome pillows!!!

These pillows are not at all what you think when you hear memory foam pillow, instead of a brick of foam they are made with chucks of foam so they are very comfortable and contour easily to your neck and back. So they are the most comfortable pillow I have ever used, and additional to being comfortable as the label says they are a cool pillow usually I get up a few times through the night to flip over my pillow to keep it cool but I can sleep though the night and they stay cool the entire time. Lastly the pillows are amazing at keeping their shape, just a little fluffing and they are like brand new! 10/10 highly recommended.

I love these pillows for the fact they are so fluffy and don't seem to lose their shape but I still need to break them in a little more before I can give them 5 stars. I do enjoy the fact that they are cooling. I stay hot all the time. So, having the cool side of the pillow is amazing.