We're sorry to learn about your experience with our Finish Powerball Quantum Tabs. The optimal temperature of your dishwasher water is 125-140 F (52-60 C). Also, position your dishes and utensils with the heavily soiled side facing the source of the water spray. We recommend you try Finish Jet Dry for a life-changing dishwashing experience. This product works with your detergent to rinse away stubborn leftover food, spots, and film for sparkling dishes. We hope this information is helpful.Sincerely, Your Finish Team.

Thank you for your feedback regarding our Finish® product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0005959577, and we would be happy to assist you further.

Thanks for reaching out! The film around the Finish Quantum tab is water soluble, and dissolves fully once it comes in contact with water to release the contents in the tab. To properly dissolve dishwasher detergents the water temperature should range from a minimum of 125F to the optimum temperature of 140F. We also invite you to try Finish Powerball Tablets. These tablets scrub away dried-on leftovers, cut through grease, and rinse away residue. We hope this information is helpful. Sincerely, Your Finish Team.

Hello, Hieu. We are sorry to hear about your experience using our Finish Quantum Dishwashing Tablets. It is possible that moisture got into the bag, which could cause the tablets to stick together. We recommend not storing the package under the sink near the hot water pipe and keeping the bag in a cool, dry environment. As the manufacturer of Finish, we would also like an opportunity to speak with you. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including case number RB0001101342. We look forward to hearing from you! Sincerely, Your Finish Team.