Hello. Our Finish Quantum Tabs provide the ultimate clean, shine, and film protection. Its three separate fast-dissolving chambers deliver three power actions: break down and lift tough messes, grease-cutting power, and a finishing boost of shine. The white residue you describe sounds like it could possibly be from hard water buildup. Using Finish Jet-Dry Rinse agent will help water sheet off dishes, leaving fewer water spots, filming and allowing dishes and glassware to dry more quickly. We hope this information helps. As the manufacturer of Finish, we'd like an opportunity to speak with you personally to further assist you. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com including the following case number, RB0001141280 and we would be more than happy to help. Sincerely, Your Finish Team https://www.samsclub.com/p/finish-jet-dry-ultra-rinse-aid-dishwasher-rinse-agent-drying-agent-32oz/prod22930894

Hello, Liz. We are sorry to learn that our Finish Quantum Dishwashing Tablets did not work as they should. These powerful tablets prevent re-deposits, remove tea and coffee stains, and offer rinse aid properties leaving your dishes spot-free. For optimum results to be achieved: The optimal temperature for your dishwasher water should be between 125-140 F (52 -60 C). Position dishes and utensils with the heavily soiled side facing the source of the water spray. We hope this information is helpful. As the manufacturer of Finish, we'd appreciate an opportunity to learn more about your experience and assist you further. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com, including the following case number RB0001131322, and we would be more than happy to help. Sincerely, Your Finish Team.

Hi, it is possible that moisture got into the bag, which could cause the tablets to stick together. We recommend not storing the package under the sink near the hot water pipe, and keeping the bag in a cool, dry environment. It is also best to handle the tabs with dry hands. We hope this information is helpful! Sincerely, Your Finish Team

Thanks for reaching out! We're sorry to learn about your experience. For best results, the optimal temperature your dishwasher water should be between 125-140 F (52 -60 C). Position dishes and utensils with the heavily soiled side facing the source of the water spray. We hope this helps. Sincerely, Your Finish Team

Hi, we’re disappointed to learn about your experience with our Finish Quantum. It has 3 separate fast dissolving chambers which scrubs, degreases, and shines delivering the best ever clean. For best results, the optimal water temperature should be between 125-140F. Position dishes and utensils with the heavily soiled side facing the source of the water spray. As the manufacturer of Finish, we would like to learn more about your experience and help you further. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com, including the following case number RB0001416035, and we would be more than happy to assist. Sincerely, Your Finish Team