Hi there, We are glad about your effort in providing us with your review. Remember not to overload the dryer, as this may reduce its performance. You may refer to these links and videos: The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ Care for your bedding items with your Samsung washer and dryer: https://www.samsung.com/us/support/answer/ANS00047247/ The below link is the user manual for your model. Turn the page 46 (Cycle overview), and pages 48-51 (Cycle chart) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221028013020559/DV7000_UM_DC68-03784S-03_EN_MES.pdf For reference, you may also refer to these links and videos: Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/ What to do if your Samsung dryer isn't heating or drying: https://www.youtube.com/watch?v=LibK_OLFH4Q Clean the moisture sensor on your Samsung dryer so it doesn’t shut off early: https://www.youtube.com/watch?v=lwWeL5JYNNo Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. Melardo

Thank you for your review. ^Pat

Dear valued client, Thank you for taking the time to write a review. If you require further assistance in the future, please do not hesitate to reach us through the channels listed below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us —Vannesa