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Customer reviews for Samsung 7.4 cu. ft. Smart Gas Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Smart Gas Dryer with Steam Sanitize+
4.5 out of 5 stars
stars
41 ratings41 reviews
  1. 5 stars78% (32)
  2. 4 stars10% (4)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star7% (3)

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Showing 1-10 of 41 reviews
May 13, 2026
Reviewer name: TheCoonKiller
5 out of 5 stars
5 out of 5 stars review

Wonderful product

[This review was collected as part of a promotion.] The Samsung 7.4 cu. ft. Smart Gas Dryer is a highly-rated appliance known for its balance of high capacity and intelligent features. While there are several models in this size category, they generally share a focus on fabric protection and remote convenience.

Review from Samsung US
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May 31, 2026
Reviewer name: Kcstith
5 out of 5 stars
5 out of 5 stars review

Great features and excellent service

[This review was collected as part of a promotion.] Great product. Both washer and dryer are quiet and have many features. Our installers were very professional

Review from Samsung US
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Mar 21, 2026
Reviewer name: PamStuff
5 out of 5 stars
5 out of 5 stars review

Modern Dryer

[This review was collected as part of a promotion.] I love my new dryer. The Smart Control notifies me when the load is complete. A great upgrade for me.

Review from Samsung US
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Jan 7, 2026
Reviewer name: JBDET
5 out of 5 stars
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] So far it works well. The dryer looks nice and heats up to dry the clothes.

Review from Samsung US
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Jan 3, 2022
Reviewer name: Alicia
5 out of 5 stars
5 out of 5 stars review

Steam Sanitize is the best feature.

[This review was collected as part of a promotion.] I bought the dryer and washer set and they look great. The steam sanitize is the best feature mostly now with covid being so rampant. Is so quiet and quick. The size is amazing to fit large comforters.

Review from Samsung US
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Aug 10, 2022
Reviewer name: MGreening
5 out of 5 stars
5 out of 5 stars review

Great Dryer

[This review was collected as part of a promotion.] Been using for 9 months now and it dries my clothes very fast. Probably due to using a new Samsung washer that gets spins all the water from the clothes effectively, so dryer doesn't have to work so hard. Most loads only need <30 minutes to dry and it will notify you when it is done if you have the Samsung application. Great dryer.

Review from Samsung US
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May 4, 2025
Reviewer name: Smngrfl
5 out of 5 stars
5 out of 5 stars review

Fantastic Dryer!

[This review was collected as part of a promotion.] I bought this when moving into a new house and I’m so glad I did! It’s a great dryer that is beautiful, quiet and large enough to handle my big loads like a comforter! I also love how I can connect it to the SmartThings app and wifi and keep track of where things are in the cycle! It’s so cool!

Review from Samsung US
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Jan 25, 2022
Reviewer name: fgaribaldi
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We got this dryer 2 months ago. We have had a good experience with drying. I like the moisture sensor which allows for more efficient drying cycles. It is a little disconcerting that it adds cooling time, good bye getting warm clothes of the dryer. We have used 1 time the sanitizer option and it is good but I don’t think we use that a lot. The connectivity is OK for notifications, not so much for setting the drying cycle, in fact for gas models you can only set settings but you cannot start it. The settings through the app seems like an overkill for when the panel is easy to set an intuitive. The dryer has a hard time drying bulky items such as comforters or blankets, it takes 2 cycles to have them dry.

Review from Samsung US
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Feb 7, 2026
Reviewer name: JOE
3 out of 5 stars
3 out of 5 stars review

The company RXO that Sam's Club contracted to install the dryer did a terrible job. They said that the smell of gas was normal. Obviously, we turned the gas off and contacted Sam's Club. Almost a week later, a new RXO team returned. They were highly critical of the first team saying that they were going to kill people because of the poor installation. Thankfully, the second team did a great job!

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reply from Samsung

Dear Valued Sam's Club Client, We understand what you went through with your dryer's installation experience. To better assist you, don't hesitate to contact our Sam's Club Customer Service department at (800) 749-5367. Call Monday to Friday between 8:00 am and 11:00 pm (ET), Saturday from 9:00 am to 9:00 pm, and Sunday from 12:00 pm to 7:00 pm EST. They can answer your question or transfer you to your local store to provide feedback about your overall experience and address any other concerns you might have. Have a great day. -John

May 18, 2026
Reviewer name: Eric
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY FROM SAM'S CLUB

I don't even have the product yet, but buying from Sam's Club has been a terrible experience. I am having significant issues with dealing with the delivery company, and Sam's Club has only made the process worse. You will spend hours on hold for the phone contact just to be hung up on. I never got through to customer service after four calls. So, I did the chat. I was told that they could not help, and I needed to wait 72 hours for a call back which never occurred. I followed up, told the same thing, never received a call. Any money you save from buying at Sam's Club is lost in the time, effort, and frustration that it causes dealing with such a terrible company. Save yourself the headache, and buy literally anywhere else. Also, I've been advised that Samsung directs which delivery company is required. I will no longer buy any Samsung products if I have to continue to deal with RXO.

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