Customer reviews for SIMPSON Megashot MS61220 49-State 3000 PSI at 2.4 GPM CRX 208cc Gas Pressure Washer

Customer reviews for SIMPSON Megashot MS61220 49-State 3000 PSI at 2.4 GPM CRX 208cc Gas Pressure Washer for

SIMPSON Megashot MS61220 49-State 3000 PSI at 2.4 GPM CRX 208cc Gas Pressure Washer

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1.6 out of 5 stars

stars25 ratings25 reviews

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Showing 21-25 of 25 reviews

May 12, 2023

bob123

1 out of 5 stars review

poor quality, terrible noise in the first start

thought Simpson is a solid brand so bought one from Sam's Club when it was on sale. The very first use made a terrible noise from engine and did not sound right, so had to turn if off immediately. The instruction had been strictly followed, fresh oil was filled and checked before the first pull. I will return it to Sam's for a different model or maybe a replacement of same model. quite disappointed on this solid brand of pressure.

Helpful?

reply from SIMPSON Team

Hi, bob123. We're concerned to hear about the usual noise you describe and would like to learn all we can about what could have happened with this particular unit. Would you contact our support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would value any further feedback you might provide & we want to ensure your replacement performs to your expectations! Thanks for sharing your experience & we hope you will be in touch.

Jun 9, 2023

Cheryl

1 out of 5 stars review

Piece of #%!&

Piece of crap... do not recommend. Unit is brand new out of box and I have wasted 2 hours of my life trying to get it started. I have even watched videos to ensure I'm doing everything right. If I could give minus stars, I would.

Helpful?

reply from SIMPSON Team

Hi, Cheryl. We are sorry to hear about your difficulty starting. This isn't the performance we expect from our units, and we hope for the chance to explore solutions with you for a better experience. Would you contact our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope you will be in touch, and we hope to get you up and running as soon as possible.

Feb 11, 2024

jeds

1 out of 5 stars review

machine came with only water outlet and no inlet

bought tis and it came incomplete not very happy about tis

Review from simpsoncleaning.com

Helpful?

reply from Simpson Team

We are sorry to hear about this, jeds. Something is definitely wrong here, and it sounds like the unit may have been damaged during shipping. If you would contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would like to learn more about the condition of your machine and hope to get you up and running as soon as possible. We will be adding this feedback to our records and hope you will be reaching out to us soon!

Jun 4, 2024

Trix

1 out of 5 stars review

Hose housing snapped off

Same as everyone else. The unit tipped back and broke off the housing that attaches the hose.

Review from simpsoncleaning.com

Helpful?

reply from Simpson Team

This isn't the experience we strive for Trix, and we're sorry to hear about the broken connection. Would you please reach out to our team at your earliest convenience at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We'd like to assist you in resolving the issue so you can get up and running again as quickly as possible. We document all feedback for our records - thank you for reviewing & we hope to be hearing from you very soon!

Jul 25, 2023

Complete Garbage

1 out of 5 stars review

Leaks and breaks

Garbage

Helpful?

reply from SIMPSON Team

We're sorry to hear about your disappointing experience. This certainly is not what we expect to hear, and we would like to learn all we can about the condition of this particular unit. If you would call our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we hope to explore solutions to improve performance. Thanks for reviewing and we hope to be hearing from you soon.