That's great to hear, Arizona Prospector. We are glad to hear the power & performance of your 3000 PSI pressure washer has already proven it a worthwhile addition to your household. You can show off your work any time by tagging #simpsonclean on social media and we would love to see the results you achieved on your driveway/patio! Enjoy your machine - and thanks for taking the time to review.

Hi, None of your business. We are sorry about the temperature relief valve - this is certainly not what we expect & we will be documenting this experience to share with our team. In the meantime, we are glad to know you were able to find the part you needed to get up & running and we hope moving forward your pressure washer performs to meet your expectations. Please never hesitate to contact our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com if ever you have any further concerns or questions. Thanks - we appreciate you taking the time to share your feedback!

Hi Brett Murphy. We are sorry to hear about this disappointing experience and hope your repairs are soon completed so you can start enjoying your pressure washer as quickly as possible. We appreciate you sharing your feedback and will be documenting it to share with our team. Please feel free to reach out to our support directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com to keep us updated on the status of your unit or if we can help in any way.

Hello, Whit2133- We're very sorry to hear about the missing handle and the water hose. We'd appreciate a chance to hear more about this, especially to understand what might have gone wrong with the water hose. If you care to share more about your experience, would you please call our support team? 877-362-4271

We are sorry to hear about the soap leak, Phil. If you would contact our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would like to learn more about the condition of this unit & hope to discuss solutions for a better experience. We really appreciate your feedback and hope you will be in touch!

Hi, Al L. Please forgive our tardiness - there appears to be a glitch that prevented us from seeing your review until today. We are sorry to hear about the cracked fitting & appreciate your feedback. Would you try reaching out to our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to learn more about what happened & would like to discuss solutions with you. Thanks for your time and we hope to hear from you soon!

Hi, Susan Sharpe. We are sorry to hear about the vibration, bolts and damage from the fall. This is not at all what we expect, and we will be documenting your experience to share with our team. Would you mind reaching out to our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would like to learn more about the condition of this unit & hope to explore solutions to improve your experience. We value your feedback and hope to be hearing from you soon.

We are sorry for your trouble Chris, and hope the repair is quick and easy so you can get back to work as soon as possible. Please don't hesitate to call us with any future questions or concerns regarding your unit. We appreciate you sharing your experience & taking the time to review.

We're sorry to hear about this disappointing experience, John2155. This is not at all the performance we expect. Would you reach out to our team at your earliest convenience by calling 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to improve your experience & would like to learn all we can. We appreciate your time & feedback and hope you will be in touch very soon!